Folsom Lake Toyota

We have been taking both of our Toyotas here since 2009. The service is always friendly and efficient. They perform quality work at very competitive prices compared to independent automotive repair shops - even for oil changes. Their prices on tires even beat Costco! We totally trust the work performed and they never push any unwanted repairs and take the time to answer questions and explain the work. They even wash your car after each service. I highly recommend this dealership for all of your automotive repairs and maintenance needs.

The service over the past 11 years on our two vehicles has always been outstanding. I have and will continue to recommend Folsom Toyota sales and service departments.

This is my fourth service visit to the Folsom Lake Toyota service department and again, I am so thanful for the professional staff and the excellent work the technicians do on my car.

I would normally just be content with a job well done, but in this case everything was great. Chris A and Orlando where very professional, friendly and informative. I cant think of anything that could have been done better during the service process. Not the closet to me, but will continue to go there.

Great experience! They found the problem and fixed it quickly. I would recommend Folsom Toyota. Rental service was great too. Everything was great. Make appointment!

Very happy with the service provided.great service , very pleased with friendly service, recommended service center, thoroughly checked my car and provided me with full reports about my car performance and condition besides areas of interest.

Horrible experience! I brought my truck to Folsom Lake Toyota because I thought I had lost the key for my wheel locks. I called ahead and the receptionist said they had a master key and it would be no problem change them out. I asked if there would be a charge - she checked with her manager and said no. However, once I got there, the sales rep (Kyle Budd) said they either had to charge me or use my 20k mile service. I just bought the truck so I knew they had already changed the oil and rotated the tires. He said, "Forget about all that. The 20k mile service rotates the tires so there will be no charge." I told him to just change out the locks and he began to argue with me about how "his guys get paid by the job" and how he was "doing me a favor". When I told him the receptionist said there would be no charge, his response was, "Well she's just a receptionist. She really doesn't know what we do here." He continued to argue and talk over me and finally just walked away. I was dumbfounded. After my experience here, I will never be back. The only thing they care about is how much money they can milk out of you. What ever happened to good old-fashioned customer service?

These guys must have read “The Power of Nice” or something. So refreshing when the assistant Service Manager (Paul Barwick) and mechanic (B Cann) are your advocates instead of recommending a lot of odd things to fix and pay for. But then, this is Toyota... Quality machines to begin with.

Starting with CarGurus.com, I started looking for used Toyota Camrys. After visting several dealers, I decided I would be better off getting an older car from a reliable dealer. Sales Consultant Blong Thao answered all my questions, and after a few weeks, found me a car within my budget that met all my requirements. I bought a 2002 Toyota Camry Solar SLE V6, 166K miles, single owner, no accidents, lovingly maintained, new tires, runs perfectly smoothly. Very happy, and got everything, including 1 year warranty, within my budget. When I went over the car and the deal with my family, everyone agreed I had gotten a very good deal. As a first time car buyer, first time driver, I had to minimize my risk within my budget. I highly recommend this dealership for new buyers. All my questions were answered clearly, succinctly, and correctly, and all the details were taken care of.

My Toyota Camry Hybrid needed the 75,000 mile. Gibriel explained all that was done upon getting carin detail, and car washed after the service!