
Folsom Lake Toyota
Folsom, CA
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I have been using this dealership for various Toyotas for over 12 years. The staff has always been excellent and I always felt confident that I was getting the best maintenance work I could for my vehicles. over 12 years. The staff has always been excellent and I always felt confident that I was getting the best maintenance work I could for my vehicles. I will take my Toyota‘s no place else. More
Excellent service people. Sales people not punctual or efficient. Service scheduling and follow-up texting terrific. Sales people not punctual or efficient. Service scheduling and follow-up texting terrific. More
Friendly, helpful staff. Easy, no hassle purchase experience. Did not try to push some other model vehicle because of availability, just stuck with what I was interested in. Easy, no hassle purchase experience. Did not try to push some other model vehicle because of availability, just stuck with what I was interested in. More
Very poor customer service. Over 45min wait to check in vehicle even with an appt. Incompetent service advisor was not able to correctly write up a service order for an oil chan Over 45min wait to check in vehicle even with an appt. Incompetent service advisor was not able to correctly write up a service order for an oil change. Ended up having to leave and go to an independent service shop to get the work done. Avoid this Toyota service center. More