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Folsom Lake Toyota

Folsom, CA

3.8
767 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 767 reviews

June 08, 2023

Paul in the service department is the best. He’s always giving us prompt updates for our vehicle and the team gets in early to get vehicles out quickly. On my last service I dropped off at nigh More

by Minivan Soccer Mom
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
June 08, 2023

David M. Was kind and so help both days . 7th 8th my tire carthank you More

by Sylviaespinozapool
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David mcalexander
June 07, 2023

This dealership has been great so far. I used various service writers and all of them were extremely nice and helpful. The service department has been great overall. More

by dudneywMitch
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mac Alexander
Jun 10, 2023 -

Folsom Lake Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

The service manager was not responsive to my voicemail. I expected a response but didn’t get it. More

by Shahin
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
June 02, 2023

Absolutely satisfying experience at this location. Peter was amazing as usual. No issues and hassle free. I will continue to come here as long as I have my vehicle. More

by J.Alvarez
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Palasati
Jun 05, 2023 -

Folsom Lake Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Repeat customer - Toyota Service is my go to for oil changes, etc. We were treated very well and Danny was patient in answering our questions. He was cheerful and professional as well. More

by Mike
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Jun 05, 2023 -

Folsom Lake Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

We had a wonderful experience at Folsom Lake Toyota. Very friendly and informative. We knew exactly what we were looking for and Chris Fabiani was great in showing us those vehicles. We felt comfortab More

by lorie3kevin
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fabiani
Jun 05, 2023 -

Folsom Lake Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 12, 2023

BUYER BEWARE. DO NOT DEAL with these folks especially if you are coming from a distance or trying to buy your new/used car online.  I bought a car from these fo More

by O.G
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
dmallo Admin, hbode Admin
May 15, 2023 -

Folsom Lake Toyota responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

May 24, 2023 -

O.G responded

BUYER BEWARE! There were no (ZERO) attempts to resolve the issues concerning the faulty vehicle

May 06, 2023

Bought a 2023 Sienna XSE, worked with John Key for a little over a year ordering it and I got exactly what I wanted. While I had to wait awhile and my patience paid off, I cannot say enough good things More

by rickymh3
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key
May 16, 2023 -

Folsom Lake Toyota responded

Thank you for your thoughtful review! We're glad to hear you had such an outstanding experience working with John. We thank you for your business and hope you enjoy your new Sienna!

April 26, 2023

The experience was great. My salesman Mathew Davila kept me informed and answered any questions I might have concerning the vehicle I was attempting to purchase. More

by Yask1st
Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Davila
May 02, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff, we appreciate it!

May 12, 2023 -

Folsom Lake Toyota responded

Hi Yask1st, we are very happy to have provided you with such a positive experience!

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