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Fontana Mazda

Fontana, CA

3.7
638 Reviews

16800 S Highland Ave

Fontana, CA

92336

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Showing 638 reviews

November 01, 2020

Brought in my car for a scheduled maintenance but didn’t know what they were supposed to do. They told me they would call the previous Mazda dealership so they won’t repeat what needed to be done. I waited More

by Nk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
October 31, 2020

The experience was quick, efficient, painless, and satisfying. The lounge or waiting area was clean and everyone was wearing a mask. Thank you for your attention to, and concern for, your customers. More

by woppa153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Rivas
October 31, 2020

Cesar Rivas is great. Remembers my name and always tries to get me out quickly. Always trying to problem solve on small issues that arise. More

by mark.chaput
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Rivas
October 31, 2020

They have always been excellent!!! They are hard working and understanding. They acknowledged my concerns and explained reasons to any issues even the ones unknown to me and took care of it! Thank you Fonta More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
October 30, 2020

Excellent service! I bought their oil change package which saves money. I bought my car here after I wrote the feedback, I got a free oil change service. Thanks! More

by JASMINE.LIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Rivas
October 30, 2020

Always helpful, professional, kind , informative. Makes you feel like an appreciated customer . I love my vehicle, and feel like it’s always in safe hands when I bring it to Mazda. More

by tamaca23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Rivas
October 30, 2020

Excellent service and communication. Very pleasant experience with Jose from the initial contact to the end of the deal being finalized for getting what I needed. More

by LUKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Venegas
October 30, 2020

Nobody ever called me that my car was ready and when I called to check on the status service already closed for the day Very unprofessional More

by EGAMBOALA1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar Rivas
October 30, 2020

Juan, the service advisor is really great in communicating with the customer. He is very passionate about the customer service and ensures the customer walks out with a feeling to come back anyt More

by Rohith Reddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
October 30, 2020

Juan Orozco is a great knowledgable Specialist. I’ve received fast and awesome Professional service! Happy with my experience at Fontana Mazda. Thank you very much! More

by Nigora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Orozco, Shawn Wade, Cesar Rivas
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