Ford Country

Very friendly and overly professional team, got to interact with a few of them ,and all seemed overly helpful and knowledgeable. great team of guys especially frank ! Will be back for any future purch interact with a few of them ,and all seemed overly helpful and knowledgeable. great team of guys especially frank ! Will be back for any future purchases! Highly recommend. More

Frank worked hard to earn our business. He gave us a great value for our trade in and made it worth our time spent. Thank you He gave us a great value for our trade in and made it worth our time spent. Thank you More

My wife and I had an amazing experience at Ford Country Henderson! From start to finish, the entire team made us feel welcome and taken care of. Brandon was professional, patient, and incredibly helpful th Henderson! From start to finish, the entire team made us feel welcome and taken care of. Brandon was professional, patient, and incredibly helpful throughout the process. He made sure all our questions were answered and that we found exactly what we were looking for. Luis Cruz in financing was equally fantastic — he explained everything clearly, made the process smooth, and went above and beyond to make sure we understood all of our options. A huge thank-you to Kelly Henderson, the manager, for stepping in and helping work out the final details of our deal. She truly went the extra mile to make it happen, and we can’t thank her enough for her kindness, professionalism, and genuine care. We also want to thank the amazing team member who did our new vehicle delivery checklist — they made sure we were comfortable with every feature of our new EV before we left the lot. We’re absolutely in love with our new electric vehicle and are so happy to be a part of the Ford Family. Ford Country has earned customers for life! — Kyler & Stephanie White More

Frank, Chad, and Sharon were quick to answer my question. I was impressed with their knowledge of the vehicles and financials and I am highly appreciative for Sharon’s help time she spent with me going over I was impressed with their knowledge of the vehicles and financials and I am highly appreciative for Sharon’s help time she spent with me going over the functionality of my new Ford Ranger. More

Frank has been amazing since our very first interaction to finding the car that fits my needs to going the extra mile to make sure all the questions I’ve had have been answered properly. Even with minor se to finding the car that fits my needs to going the extra mile to make sure all the questions I’ve had have been answered properly. Even with minor servicing he has been amazing HIGHLY RECOMMEND HIM! More

My wife and I recently had the pleasure of working with Brandon Brown while trying to help our son get into a newer car, and the entire experience reminded us what true teamwork looks like. Whenever Brando Brandon Brown while trying to help our son get into a newer car, and the entire experience reminded us what true teamwork looks like. Whenever Brandon was busy or assisting another customer, Julia Lendzion immediately stepped in to keep communication flowing — which meant a lot to us. Over the weekend, we also had the privilege of meeting their manager, Kelly Henderson, and I can honestly say she is one of the most genuine and caring leaders we’ve ever met at any dealership. Kelly doesn’t just “sell cars” — she takes the time to educate, guide, and make sure you fully understand every step of the process. She cares deeply about her team, and that energy extends to the way they care for customers. Kelly personally sat down with my wife and me on a busy Saturday to listen to our situation and talk us through options that were best for our family. She didn’t rush us or pressure us — she gave honest advice that truly opened our eyes and made us feel valued as people, not just as buyers. Brandon Brown is extremely attentive, professional, and responsive — he truly listens to your needs and works hard to find the right fit. And if he’s tied up, Julia is right there to step in, answer questions, and make sure you’re never left waiting. Brandon G. in finance was also excellent and made everything easy to understand. This dealership operates like a family — and it shows. The teamwork, transparency, and genuine care are something you rarely find in today’s car-buying world. Kelly Henderson leads with integrity and heart, and it reflects in the entire team. Thank you, Kelly, Brandon, Julia, and Brandon G., for making this such a positive experience. Steph and I truly appreciate the time, patience, and kindness you’ve shown. We look forward to continuing to work with you and proudly joining the Ford Country family soon. — Kyler & Stephanie More

I felt served! I loved the boxed water! Brian, taught me about car workings, was patient and kind! Frank ran around and guided the process along. Brandon explained I loved the boxed water! Brian, taught me about car workings, was patient and kind! Frank ran around and guided the process along. Brandon explained the paper work. I’m senior and insecure with change. These young men made the experience successful and pleasant! Ty! More

The worst customer service I ever had from car dealership. Try to get a hold service department wait over ten minutes to talk to someone no one newer so I can back and super rude lady I think name dealership. Try to get a hold service department wait over ten minutes to talk to someone no one newer so I can back and super rude lady I think named Hannah. I explain that I waited for service for ten minutes and she just rude. I get sent parts who send me back to service which I wait and never get. I call back and operator is even ruder. I wait for service for over ten minutes and have to call back to receive more rudeness even told I should come to dealership to talk to service department. I try a couple a couple more times and now they won’t pick up. The customer service from this operator is pathetic and I don’t mind telling as many people how dissatisfied I am over their operator in regards to getting a hold of service department Is. More

After 15 days of having my 2025 Bronco in my possession, it had to be towed out of my work parking lot due numerous safety/service lights coming on. The service department was asked to document all issues t it had to be towed out of my work parking lot due numerous safety/service lights coming on. The service department was asked to document all issues thoroughly, as I am concerned this vehicle may be a lemon and need to protect myself from future issues with it. The service department, sales representative and sales manager all told me that they would not document more on the service report than they already had- even after I provided them with pictures of each alert that I received. They continue to tell me that my vehicle is ready to be picked up, but refuse to document accordingly. Because I work 7 days a week, and am not able to leave work for a 5th time to deal with this issue, the sales manager offered to deliver my vehicle to my home, but then retracted that the next day and is adamant that I must pick it up- they don’t care about the inconvenience caused or hardships occurred from not having a vehicle, even though I’ve now spent over $7500 in just a few weeks on down payment and registration. They are now pushing a narrative that my vehicle is ready for pick up, and I’m just refusing to get it- when all I want is for the issues to be documented appropriately, and for them to be true to their word on delivering it, as promised. The sales manager just offered to pay for my first months payment IF I would come and pick up the vehicle, instead of having it delivered to me as he suggested. I’ve never known *any company to throw money at a customer, unless they know they are at fault for something bigger and want to avoid additional issues. More

Frank was nice guy and made the process easy. I Would recommend buying from Frank I Would recommend buying from Frank More