Ford Country

Have a great rating for our experience and service from Jesse Silva and the technicians in the service dept. Excellent in all regards. Also, the shuttle driver, Charlie. Jesse kept us apprised of all n Jesse Silva and the technicians in the service dept. Excellent in all regards. Also, the shuttle driver, Charlie. Jesse kept us apprised of all necessary work to be done, and how long our wait would be, as we were staying at the Sunset Casino and did not know how long we would have to stay. Thanks again and we will ask for Jesse when we come again. More

Neal really took our whole experience over the edge. If it wasn't for him, I wouldn't have purchased a car here. I was looking for several months, and went to many dealerships. I dealt with other pushy sal it wasn't for him, I wouldn't have purchased a car here. I was looking for several months, and went to many dealerships. I dealt with other pushy sales people at the other places. It was so unappealing. Neal gave me the space and time I need to make a decision. More

It was over all a great experience. Twice in the past I've been disappointed with Ford Country however, after this last visit I was beyond happy. The team really went out of their way to get me what I w I've been disappointed with Ford Country however, after this last visit I was beyond happy. The team really went out of their way to get me what I wanted, and made it work for my budget. Thanks Guys! I will for sure be back! More

If it were up to Chris Montana, I would not return. The man is incredibly rude. Jay Young and Joe Flatt saved the day. They took what could have been a VERY bad experience and turned it into a wonderful on man is incredibly rude. Jay Young and Joe Flatt saved the day. They took what could have been a VERY bad experience and turned it into a wonderful one. Chris Montana, on the other hand, should not be a sales manager. He is small minded in his approach and has no concept of what customer service is. I cannot thank Joe Flatt and Jay Young for taking the time to make sure I left a very happy customer indeed, and because of them I will always be a supporter and customer of this location. More

I went into this dealership looking to buy a quality used car with a warranty as fast as possible to replace my current car that was having problems. Immediately after talking to Paul, he completely empa car with a warranty as fast as possible to replace my current car that was having problems. Immediately after talking to Paul, he completely empathized with my situation and took action. He asked for my parameters of what I was looking for and my price range and gave me his input. Knowing it was a time constricted situation, he worked faster than I thought was possible. He came back to me with a range of options that satisfied my needs. He took care of the financing situation just as gracefully. He got me a deal and interest rate much better than I had expected under the terms. I will definitely go back to him with any business I can provide. More

Jesse Silva was a pleasure to work with. He was professional, courteous and friendly. When he said he was going to call at 2 pm, he called at 2 pm, when he said he would call in the morning, he ca professional, courteous and friendly. When he said he was going to call at 2 pm, he called at 2 pm, when he said he would call in the morning, he called in the morning. It is so refreshing to have a service representative actually follow through. Jessie was extremely helpful in dealing with the representative from my Continued Service Plan. When it was time to pick up my car he made the arrangement for the shuttle to pick me up from home; I didn't have to. Jesse is an asset to Ford Country. More

Ford Country was very friendly and has helped me with everything I have need, from there sales to the service department, they have all been very nice to deal with everything I have need, from there sales to the service department, they have all been very nice to deal with More

Jacob Kalyan is a great sales rep. he is very attentive to your needs and takes the time to answer any and all questions even if it takes up his personal time. Thanks for the super service. to your needs and takes the time to answer any and all questions even if it takes up his personal time. Thanks for the super service. More

In the last 12 years, I have purchased four vehicles, from Towbin Dodge. We have recently been soured by our experience with them so we decided to give Ford Country a chance to earn our business. Rya from Towbin Dodge. We have recently been soured by our experience with them so we decided to give Ford Country a chance to earn our business. Ryan Burgess was our salesperson. He gave us a wonderfull experience. We never felt the typical rush to make a decision of vehicle type, or rush to agree on a price. Ryan was very knowledgeable when it came to the differences between the F250 King Ranch and the F350 Lariat Dually. He took the time to explain the differences between the packages and the capabilities of both trucks. He answered all of the questions posed by both my wife and myself. We never fealt pressured to make a decision, he took the time to answer all of our questions when we were compairing both trucks. Once we decided on the F350, Ryan took us through the process of using the X-plan, and it was smooth sailing. Upon completing the very fast finance portion, Ryan gave me another 45 minutes of his time by synching my cell phone to the truck, and going over the truck features in more detail. He gave us two follow-up calls to ask if we had any questions or concerns. I don't know if you have an employee recognition program at the dealership, but if you do, Ryan deserves to be lauded for his detailed knowledge of the F350, his professionalism and his personality. We were impressed by the features, capability and comfort of the F350, but it was Ryan that made us purchase it from Ford Country. More

What a great place to do business! this is the first time I did not feel taken advantage of. all the people I dealt with were very good. I will definitely service my vehicle here also. I did not feel taken advantage of. all the people I dealt with were very good. I will definitely service my vehicle here also. More