Ford Country

Car was broken down in my Garage. Our car battery had some bad corrosion and would not start. I called road side and they came out to jump it. We then drove it to the dealership. Alan Our car battery had some bad corrosion and would not start. I called road side and they came out to jump it. We then drove it to the dealership. Alan Heady greeted us and told me what he could possibly do for us. well we were going to get the car back on Monday then he called with the estimate and it was high but we had to get it fixed. Alan called again the same day we took it in and said your welcome to come pick up your car it was ready. When we arrived it was less then was quoted and our beautiful car was washed and look so amazing. My wife was very happy it is her car after all. Thanks again Ford Country for yet another great experience. More

Kevin Schwan--- Awesome When in Las Vegas this last week a tire went on 2017 Fusion, Kevin picked up the car fixed for me! He went out of his way to help Thank You! When in Las Vegas this last week a tire went on 2017 Fusion, Kevin picked up the car fixed for me! He went out of his way to help Thank You! More

Oil Change Ignacio was very prompt, professional and helpful at both check in and check out. The whole operation at Express Service was professional, plus they Ignacio was very prompt, professional and helpful at both check in and check out. The whole operation at Express Service was professional, plus they washed my truck. More

Above and beyond From the sales team of Ryan and Ron, to the sales manager Kem, to the finance manager Scott, EVERYONE went above and beyond at this dealership. All ar From the sales team of Ryan and Ron, to the sales manager Kem, to the finance manager Scott, EVERYONE went above and beyond at this dealership. All are very personable, helpful, and sincere. No B.S. here. This wasn't the first car I've bought from this dealer and certainly won't be the last. More

Car buying experience Chad Wellborn was the salesman that helped me . He answered all of my questions and did whatever he could to make the experience as smoothe as possibl Chad Wellborn was the salesman that helped me . He answered all of my questions and did whatever he could to make the experience as smoothe as possible.He is a consummate professional excellent at his job when I am ready to by another car I will definitely go to Chad and ford country team.His follow up after the sale has also been excellent. More

Awesome Going to Ford Country/ the best experience I've had at a dealership in quite a while everyone is friendly from beginning to end unfortunately it take Going to Ford Country/ the best experience I've had at a dealership in quite a while everyone is friendly from beginning to end unfortunately it takes a little long to get everything much more time that I really want to spend there but all in all I would recommend this dealership to all of my friends and coworkers. Thanks , Ford Country!! More

Best New Car Buying Experience! Raul Valles is an excellent sales representative who was very informative. He listened to our needs and found exactly what we asked for. Best expe Raul Valles is an excellent sales representative who was very informative. He listened to our needs and found exactly what we asked for. Best experience of buying a car ever! After being a Ford owner for 40 years, we were very discouraged with recent service on our Ford Hybrid and pretty much had decided we wanted to sell car back because we were done with Ford due to the bad experience of not having a car for 8 weeks. That day we were headed to buy a Honda CRV. We searched all the cars and had a salesman ready to sell us the CRV. However, when we came into Ford and told our story, someone finally listened to us we finally got to speak to some managers who apologized to us for what we had gone through. And we looked at the Escape. Raul totally turned us around and made us feel good that we purchased a New 2017 Escape. It's because of Raul Valles that we are driving a Ford again. More

The Best Experience Ever Purchasing a New Car Tom Craddock was very helpful and accommodating in making this the easiest car purchase ever. He took care of everything from start to finish and I l Tom Craddock was very helpful and accommodating in making this the easiest car purchase ever. He took care of everything from start to finish and I left the dealership completely satisfied with my new C-Max. More

Excellent Experience!!! I have purchased many cars in my day. This was by far the most pleasant experience I have ever had. Bob Ruska was my salesperson and he was so patient I have purchased many cars in my day. This was by far the most pleasant experience I have ever had. Bob Ruska was my salesperson and he was so patient and personable. He seemed to truly care that I chose a car to fit my lifestyle. We test drove several different cars on multiple occasions. Bob hung in there through it all. I never felt pressured. Ed in finance was equally pleasant and easy to deal with. Didn't feel pressured there either. I chose this dealership based on Dealrater reviews and they are spot on. I bought a 2017 Ford Escape. I am very happy with my purchase. Terms were great. Customer experience was awesome. Thank you Ford Country!!! More

Integrity, friendly, professional Everyone from your sales, finance, and detail were professional and friendly. They were engaging throughout the process. Although the used car has a Everyone from your sales, finance, and detail were professional and friendly. They were engaging throughout the process. Although the used car has an issue and is already back at dealership after two days of purchase. I still feel that our sales person Elijah is doing his best to resolve the matter. More