Ford Lincoln Fairfield

Go big or go home I loved this place. They were very friendly and helpful. We didn't feel the typical pressure you get from regular dealerships. They worked with me to I loved this place. They were very friendly and helpful. We didn't feel the typical pressure you get from regular dealerships. They worked with me to get to the right price and good financing. Everyone we talked to was easy to work with, and very knowledgable in their area. I would definitely buy from them again. More

Best Car Buying Experience Ever! Ask for Maribel This was truly an amazing car buying experience. I came all the way from San Jose when I saw a used (2014) listing for a Ford Explorer Limited with an This was truly an amazing car buying experience. I came all the way from San Jose when I saw a used (2014) listing for a Ford Explorer Limited with an amazing price and low miles. This truly was the most competitive price around the entire Bay Area for what what was being offered so I figured it would be worth the 80 mile drive. I called the night before and made an appointment with Maribel for 11am the next day (Monday, 11/24/2014). Here is where the experience was already starting to set itself apart: After I made my appointment, Maribel texted me to confirm and asked if I had any questions. I loved that she didn't call me. I know that sounds weird but nothing turns me off more about the car buying experience then dealing with pushy sales calls. We proceeded to text back and forth and she was very responsive to all of my questions. When I got there for my appointment the next day, she pulled the vehicle around and gave me all of the facts regarding the vehicle with zero pressure. I think she could sense that there was something that just wasn't cutting it for me regarding this particular vehicle but she didn't push. She just allowed me to ask questions. In the end, I asked her if there was a way to purchase a brand new Ford Explorer within my budget that had everything that I liked about the Limited in this particular model but also included extras that I felt were lacking in this particular vehicle. Though she didn't commit to anything on the spot, she suggested that it might be possible considering certain incentives they had going at the time. In the end, she put me in a beautiful brand new 2015 Ford Explorer XLT with the Sports package which offered everything I was looking for (and more). The price was amazing, the customer service was amazing, and the low pressure sales experience will be what gets her referrals from me. All car dealer sales representatives should emulate Maribel. She truly is amazing! I'd also like to add that the rep that helped me in the Finance department was also really great! I came in with my own financing and he was able to get me a very attractive finance package with another lender. He also didn't do a hard up-sell at the finance desk which generally happens at most dealerships and for that, I am also very appreciative. All in all, this experience was fantastic and it has made me a true loyal fan of Ford in Fairfield. I would happily do the long drive all over again to do it again. Oh speaking of which, I forgot to mention that since I drove in and didn't have another adult with me, they had a representative drive my new car to my house 80 miles south so I could have it the same day. Now that's service! Thank you!! More

helpful the salesperson was very helpful in helping me to find a vehicle that was in my price range. i had no hassles, and didn"t feel any pressure. overall i the salesperson was very helpful in helping me to find a vehicle that was in my price range. i had no hassles, and didn"t feel any pressure. overall it was a painless, and pleasent experience. More

excellent team work! Sales,manager and director Thanks to Presten B (new sales) and Ron T I am a new owner of Ford Escape SE, excellent team work ,friendly service, kudos to all of you guy's at the Thanks to Presten B (new sales) and Ron T I am a new owner of Ford Escape SE, excellent team work ,friendly service, kudos to all of you guy's at the Ford Fairfield. More

Never using another dealership again Greatest car buying experience I've been through. My fiancé brought me here and I've only been to a few dealers before but every time was the same gar Greatest car buying experience I've been through. My fiancé brought me here and I've only been to a few dealers before but every time was the same garbage and pressure that you need to buy this car right here right now or they made you feel real stupid. When we arrived here we were immediately welcomed and shown exactly what we wanted and all the salesman made us feel welcome. All the salesman cracked jokes with us and gave us absolutely no pressure whatsoever. That's what really sold us, we were able to ask our questions, take our time and get everyone's personal opinion without anyone saying "you have to buy this car!" Ron Tilson walked us through every car and every option and gave us a sweet deal. We were so happy with our experience that we ended up coming back 6 months later to trade up to a brand new truck. Same great experience and everyone even remembered us and were happy to see us back! We got an amazing deal we couldn't have been happier with the personal experience and the financial deal because you can't find that anywhere else. More

Friendly and Family envoronment at Fairfield Ford Auto Mall I recently stopped at Fairfield Ford to view a new car with no intentions of purchase. After I got out of my car I was approached by a salesperson , a I recently stopped at Fairfield Ford to view a new car with no intentions of purchase. After I got out of my car I was approached by a salesperson , and instead of driving off I stood the course and was pleasantly surprised with the character , warmth and realness of the sales associate . I was pre approved at other dealers but was lead back to Fairfield Ford by their caring and willingness to help , listen and put the best program together all at my time and speed. The family experience continued past , Kirsten in sales to Tiffany, Aaron , and Christian in management and the finance departments. More

No hassle, honest Great service and was very honest from the beginning. Made the difference in deciding on the Ford truck. I was considering a few other trucks until Great service and was very honest from the beginning. Made the difference in deciding on the Ford truck. I was considering a few other trucks until I received Matt's service. More

Best dealership around! Great experience, easy, fast, and hastle-free for a first time buyer! I will gladly recommend Ford Fairfield to anyone looking to buy a car, Alexander Great experience, easy, fast, and hastle-free for a first time buyer! I will gladly recommend Ford Fairfield to anyone looking to buy a car, Alexander made the process very enjoyable! More

Consistant quality This dealership is great. The service is always top notch, friendly, and honest. I trust the service and price is always competitive. You will not be This dealership is great. The service is always top notch, friendly, and honest. I trust the service and price is always competitive. You will not be sorry! More

Great Experience! I had a great experience at Ford Lincoln Fairfield. I feel that I bought a nice truck that was priced fair. The sales and financing staff were very I had a great experience at Ford Lincoln Fairfield. I feel that I bought a nice truck that was priced fair. The sales and financing staff were very friendly and professional. The whole experience was quick and comfortable which often times isn't the case when buying vehicles. More