Ford of Clermont

Will never go there again! Called the service dept. to get my sunroof repaired some transmission issues looked at and some TSB's fixed. The gentleman on the phone got my car m Called the service dept. to get my sunroof repaired some transmission issues looked at and some TSB's fixed. The gentleman on the phone got my car mixed up with a different vehicle several times telling me that my transmission would not be under warranty (vehicle has 29,000 miles and is a 2019) I said that I thought it was up to 60,000 for the drivetrain. He the said "oh yes that is right I have your car mixed up with a different one". So after waiting a week for the appointment I drive up and check in only to find out that he didn't have me scheduled. I was not in the system at all. So the service advisor said he wouldn't be able to get to it till the next day. I asked about a rental car and he said they didnt have any. I have the Ford Premium Care that I paid dearly for and even though it guarantee's a rental car if they need your car over night, not at Ford Of Clermont. The service advisor there seemed to be preoccupied and while I was trying to explain all my issues again since they did not have my appointment he said " We will just hook it to the computer and see what codes pop up" . I was not impressed with the lack of concern, my issues of the rental car or ..... Took my truck back and will make an appt. somewhere else. More

Kristine was great. Helped make sure warranty was applied. Ray was great. He drove me all the way home, more than their mileage limit. I would come back for other ca Helped make sure warranty was applied. Ray was great. He drove me all the way home, more than their mileage limit. I would come back for other car services even if not Ford. More

Don’t believe they are either truthful or understand customer service I will never use them again ever customer service I will never use them again ever More

Kristine was amazing!!! My situation wasn't great when I dropped my expedition off and she went over and beyond to ensure I was "in the know" on what my problems were and helped to ensure the issues were fi dropped my expedition off and she went over and beyond to ensure I was "in the know" on what my problems were and helped to ensure the issues were fixed to my satisfaction. They identified the issues quickly, and worked with me on cost parts and labor given the repair was so expensive. Thank you Kristine and the team at Ford of Clermont, I really appreciate all the help in getting my Expedition back on the road. More

BUYER BEWARE!!! BUYER BEWARE!!!Bought a used chevorlet BUYER BEWARE!!! BUYER BEWARE!!! Bought a used chevorlet corvette with only 40k miles on it. 1 year later 12k motor blows. Serviced car 3 or 4 tim BUYER BEWARE!!! BUYER BEWARE!!! Bought a used chevorlet corvette with only 40k miles on it. 1 year later 12k motor blows. Serviced car 3 or 4 times in that year. Extremely Expensive Repair!! Worst place to buy a car from! Shall I continue? ... because I can do this all day long. More

We went to the quick tire/ oil center at Ford of Clermont for an oil change and tire rotation. The young gentleman that helped us did an excellent job. He answered the questions we had and was polite as well for an oil change and tire rotation. The young gentleman that helped us did an excellent job. He answered the questions we had and was polite as well as helpful. Thank you for being patient and helpful. More

I was in the market for a ford ranger and i can truly say there was no pressure from the salesmen or the manager, answered any question i asked and were very honest this is my 3rd purchase from ford of cler there was no pressure from the salesmen or the manager, answered any question i asked and were very honest this is my 3rd purchase from ford of clermont. More

The service does an amazing job. They are professional and honest. I will get my oil changed there next time. and honest. I will get my oil changed there next time. More

Troy kept me apprised of my car repair.Kind and Troy kept me apprised of my car repair. Kind and courteous. Troy is professional and easy to work with Troy kept me apprised of my car repair. Kind and courteous. Troy is professional and easy to work with More

It was a great service provided, wait time was less than 1hr. The waiting room was clean and nice 1hr. The waiting room was clean and nice More