Ford of Clermont

It was a great service provided, wait time was less than 1hr. The waiting room was clean and nice 1hr. The waiting room was clean and nice More

I had an appointment for the Works to be done. Waited 40 minutes for the car to be taken in. I trusted that the service was completed. Two days later I was driving to KY and go a message low tires. Three ti minutes for the car to be taken in. I trusted that the service was completed. Two days later I was driving to KY and go a message low tires. Three tires had 26 lbs and the 4th was 24 lbs. I stopped to put air in the tires and one tire would not take air. Went to a service station and found the tire had a broken valve stem. Needless to say I was not happy at all. Clermont Ford has not been the same since it was sold. I’m a long time customer of this business and have bought 6 vehicles since 1998. Now I am a dissatisfied customer. More

I brought my car in for service at the Quick Lane area. I knew the car needed some service since it is 16 years new. It's a 2005. They said to me it needed a few things besides having "The Works" done. I knew the car needed some service since it is 16 years new. It's a 2005. They said to me it needed a few things besides having "The Works" done. That's what I came in for. The service rep was Adam and the Tech who worked on my car was Nick. They both did a great job with my car with all that was needed. I had to leave the car overnight which was fine. A ride was provided thanks Ray. My car has been running great I had a few others things done even though it was not brought up I just figured it was going to be there overnight may as well get it taken care of, better safe than sorry. Bought car there new when it was Rolling Hills Ford, 2005 Taurus with 108,000 miles on it now. should last More

I purchased my Ford Escape 5yrs ago at Ford of Clermont. Am very well satisfied. No problems with auto except battery 1 yr later which was replaced immediately. . Am very well satisfied. No problems with auto except battery 1 yr later which was replaced immediately. . More

I Recently Moved From South Florida & Called To Make An Appointment For My 2019 Ford Flex on Which My A/C Was Blowing Warm. The Day I Called I Spoke To Dave In Your Service Dept. & Made An Appointment For Appointment For My 2019 Ford Flex on Which My A/C Was Blowing Warm. The Day I Called I Spoke To Dave In Your Service Dept. & Made An Appointment For Monday Oct.25th When I Arrived I Was Greeted By Austin Clark, Who Told Me Dave Wasn’t In But Offered To Help Me. I left The Vehicle Wit Him Received A Call About 12:00 & Was Told The Compressor Was Burned Out & Asked If I Could Leave It Overnight. Which I Did. My Flex Was Ready At 12:00 O’clock The Next Day., Which To Me Was Excellent Service. I Worked For A Ford Dealer For 23 Years In South Florida, I Have 4 Vehicles, & Am Happy To Have Found Someone Like Austin To Take Care Of Them. More

Went for a body shop work thru the service department. The body shop lady was GREAT, the service advisor was TERRRRIIIIIIBBLLEEEEEEE! when I got there I ask him about a service letter sent to my house and The body shop lady was GREAT, the service advisor was TERRRRIIIIIIBBLLEEEEEEE! when I got there I ask him about a service letter sent to my house and he did not even cared. Then I told him that there was no rush on the vehicle that we would pick it up later, so do anything needed to be done. Buy the time of pick up, the wiper service was not fixed and never got any paper work of proof of my service. Call a week later to check on the paper work, still waiting for a return call or the paperwork. More

This was my third or fourth visit for service. I have been very satisfied with the service to my Ford F-150. On my most recent visit there was a delay with getting my vehicle into the shop. Cameron Ellio been very satisfied with the service to my Ford F-150. On my most recent visit there was a delay with getting my vehicle into the shop. Cameron Elliott do a great job of correcting the problem. More

Paid $1600 to have the AC blower fixed it worked for five days and then stopped working We’re not able to diagnose why the AC works intermittently. days and then stopped working We’re not able to diagnose why the AC works intermittently. More

bunch of crooks. employees are unethical and have terrible customer service. the scammed my insurance company out of 17k held the car for a month and when we finally got the car back it was not repai terrible customer service. the scammed my insurance company out of 17k held the car for a month and when we finally got the car back it was not repaired correctly More

I’m new to this dealership. Parts were ordered. We’ll see how it goes. how it goes. More