Ford of Clermont

At the beginning they look at us like we were a wasted time till the ram credit and see we were a potential buyer, We got a car, next day i took my truck back because folding my side mirrors got broken, n time till the ram credit and see we were a potential buyer, We got a car, next day i took my truck back because folding my side mirrors got broken, no the glass just a plastic thing, I told them what happened same sale guy told me they have to cover because is a brand new vehicle, I took it to service, lady told yes we can fixed it, next day they called me telling me that I have to paid almost $700 for the replacement because was my “fault” because my side mirrors are automatic folding ( they are not automatic at all) she thought I was dumb person... now I have a 2021 brand new Truck with a broken side mirror because they didn’t want to fix a factory defective thing! More

I drove 2hr 30min on Wednesday to get a trade appraisal on two of my vehicles so I could trade them in for an f-150 or f-250. It is now Tuesday with no update and no info. Keep in mind I sent a credit app on two of my vehicles so I could trade them in for an f-150 or f-250. It is now Tuesday with no update and no info. Keep in mind I sent a credit app before I drove that way so everything would be ready. This is the worst dealer I’ve worked with. What dealer can’t get a trade in value same day, ok maybe they can’t to same day because of the bike but why not next day? On top of that I couldn’t get ahold of anyone till Friday and the only reason they called was because I was told that everyone is busy with customers. Yeah at this point I can tell I don’t matter as a customer because no phone calls for that first two days, no emails, no updates all weekend, I have to keep calling for any info that I’m told no one is available and I have to keep calling. Don’t waste your time with this dealer. More

They have been very helpful in all my service needs. I’ve been lucky only needing routine service but they did find an issue I was didn’t know about and got it corrected I’ve been lucky only needing routine service but they did find an issue I was didn’t know about and got it corrected More

Jose was amazing, great service, professional and very friendly. Thanks for an great experience. I will definitely be back. And, I will highly recommend you! friendly. Thanks for an great experience. I will definitely be back. And, I will highly recommend you! More

I was upset because I was quoted a lower price online. My payments ended up to be a hundred dollars more than I was quoted. But my salesman, Mike Fitz, worked hard and did the best he could do! I am loving payments ended up to be a hundred dollars more than I was quoted. But my salesman, Mike Fitz, worked hard and did the best he could do! I am loving my ecosport and will be back. More

My salesman, Willie, was pleasant, and gave me what I felt was a good deal right off the bat. I told him I wanted to sleep on it, and he agreed with absolutely no pressure. The next day I called and said felt was a good deal right off the bat. I told him I wanted to sleep on it, and he agreed with absolutely no pressure. The next day I called and said I wanted the car, and to please have the paperwork ready when I arrived at our set time. I had to wait 1 1/2 hours before the paperwork was ready for me to sign, and consequently had to drive home in the dark in a strange car. More

In and out quickly- courteous and helpful. All were following CDC Covid-19 precautions. Site was clean and service was great, Highly recommend without hesitation. following CDC Covid-19 precautions. Site was clean and service was great, Highly recommend without hesitation. More

Our salesman, Fernando P. Was an excellent salesman. He took care of all our needs and was very informative about the Ford product. The sales manager, Jarred was very constructive, and his knowledge helped took care of all our needs and was very informative about the Ford product. The sales manager, Jarred was very constructive, and his knowledge helped us with our purchase. The entire sales staff did a great job. However, there are a couple issues we have with the transmission. We brought the car in to have it checked out, but to busy. We were told to wait for a call. That was two days ago. Maybe we made a bad choice in buying a Ford More

I have bought several Fords from this dealer and will without a doubt return to purchase my next Ford. Service is great and detailing is terrific. without a doubt return to purchase my next Ford. Service is great and detailing is terrific. More