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Ford of Columbia
Columbia, TN
525 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 525 reviews
September 13, 2023
Ben was excellent! Always ensuring I was updated on my repairs and they made sure all my questions were answered! Thank you so much! Always ensuring I was updated on my repairs and they made sure all my questions were answered! Thank you so much! More
by DESVIRGO30
Verified CustomerEmployees Worked With
Ben
September 12, 2023
Was greeted quickly and the Service Technician was very friendly. Work was competed before what was suggested. Everyone was very friendly that was walking about the dealership. friendly. Work was competed before what was suggested. Everyone was very friendly that was walking about the dealership. More
by bob2001safari
Employees Worked With
Colin Mitchell
September 12, 2023
Communication is key, AJ definitely had it! I initially stopped in to trade in my vehicle, needless to say, I did not and bought another. From start to finish AJ made sure everything I wanted w I initially stopped in to trade in my vehicle, needless to say, I did not and bought another. From start to finish AJ made sure everything I wanted was met. My son is now driving his first vehicle and if it wasn't for AJ, it would have not happened. Thanx again, you rock! More
by csteffey1203
September 10, 2023
Would not purchase a used vehicle from this dealer. Bought a 2016 f350 with 87,600 miles. Had vibrations on test drive and was told it was probably flat spots on the tires. It was back 2 days later bec Bought a 2016 f350 with 87,600 miles. Had vibrations on test drive and was told it was probably flat spots on the tires. It was back 2 days later because it was not available to drive. Took it back and was told it needed 1800 worth of front end parts. Then got a call cause that didn't fix it now it needed 2 front tires. Then water pump leak and check engine light for def faults then back again for death wobble. I've owned the truck and the dealer has had it longer than I have. Wouldn't trust sales and not confident in their service department as well. Will take it to another dealer from now on even though they are 10 min from my house. I'll drive 30 min to another dealer instead. Stay away from this dealership. More
by ROBMERT
