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Ford of Columbia
Columbia, TN
518 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 518 reviews
Verified Customer
September 10, 2023
Would not purchase a used vehicle from this dealer. Bought a 2016 f350 with 87,600 miles. Had vibrations on test drive and was told it was probably flat spots on the tires. It was back 2 days later bec Bought a 2016 f350 with 87,600 miles. Had vibrations on test drive and was told it was probably flat spots on the tires. It was back 2 days later because it was not available to drive. Took it back and was told it needed 1800 worth of front end parts. Then got a call cause that didn't fix it now it needed 2 front tires. Then water pump leak and check engine light for def faults then back again for death wobble. I've owned the truck and the dealer has had it longer than I have. Wouldn't trust sales and not confident in their service department as well. Will take it to another dealer from now on even though they are 10 min from my house. I'll drive 30 min to another dealer instead. Stay away from this dealership. More
by ROBMERT
September 08, 2023
Lied to me, about when monthly payment was going to be due ,, the used cars you really need to look at not let all the shine get to you, will never go back to this dealer go figure I have always bought To due ,, the used cars you really need to look at not let all the shine get to you, will never go back to this dealer go figure I have always bought Toyota and never had this issue but that’s ok will get my money out of the vehicle and never go back to a ford dealership ever!! More
by stevehop727
Employees Worked With
Terry Mills, Elvis Lindsay
September 08, 2023
The service from you staff was very good. Thank you for be here at this time , Thank you for be here at this time , More
by spiller2109
September 08, 2023
Timely, cordial and respectful. Great communication. Reasonable, good readout of service. Friendly, punctual, polite, ad thorough Great communication. Reasonable, good readout of service. Friendly, punctual, polite, ad thorough More
by KARENBARBER31
Employees Worked With
Colin Mitchell
September 08, 2023
Took me in on short notice and fixed problem whit I was traveling out of state. Explained the issue thoroughly and made the repair in a very timely fashion. Great service experience! Jonathan Fankhauser traveling out of state. Explained the issue thoroughly and made the repair in a very timely fashion. Great service experience! Jonathan Fankhauser, the shop foreman was especially helpful. A++ More
by DOUG.MCKENNEY
Employees Worked With
Jonathan Fankhauser
