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Ford of Cookeville
Cookeville, TN
1,545 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,545 reviews
March 29, 2026
Bryan is a great salesman. I would give him 10 stars instead of 5 if I could. I would give him 10 stars instead of 5 if I could. More
by ilarhee1973
Employees Worked With
March 27, 2026
Awesome experience walked us through the process and also took time to show every option and button in the vehicle great experience with Heath Carpenter took time to show every option and button in the vehicle great experience with Heath Carpenter More
by royd38556
Employees Worked With
March 26, 2026
Purchased a 2022 Ford Transit Connect van with Heath Carpenter as my salesman. He remained super transparent on details of the vehicle and the paperwork process! He was very thorough and answered every Carpenter as my salesman. He remained super transparent on details of the vehicle and the paperwork process! He was very thorough and answered every question I had. 10/10 highly recommend using Heath for your next vehicle purchase! More
by Jack
Employees Worked With
March 26, 2026
Great dealership. I worked and made my sale with Lyle. He was extremely helpful and patient. I would highly recommend the dealership especially if you work with him! I worked and made my sale with Lyle. He was extremely helpful and patient. I would highly recommend the dealership especially if you work with him! More
by siennaamelia
March 25, 2026
I dealt with Justin and he was amazing. He listened to what I was looking for and what I had to work with financially and he made it happen. Hands down one of the best people I’ve ever deal He listened to what I was looking for and what I had to work with financially and he made it happen. Hands down one of the best people I’ve ever dealt with. Very understand More
by jchester615
Employees Worked With
March 24, 2026
Good morning. Glad to be in Cookeville Beautiful day. Thanks for be helpful and appreciate all you have done. Glad to be in Cookeville Beautiful day. Thanks for be helpful and appreciate all you have done. More
by Allen.matheney
Employees Worked With
March 24, 2026
Bryan was very pleasant and polite. He went way out to answer any question I ask him about. He was very skillful of his selling me and my husband cars. He did an excellent making me an He went way out to answer any question I ask him about. He was very skillful of his selling me and my husband cars. He did an excellent making me and my husband feel right at home. Bryan is a very skillful salesman.. if I decide to buy another car I will go with Bryan. Plus I tell every body about him. Ford dealership is very lucky to have Bryan working for them. More
by sylviachavis0
Employees Worked With
March 24, 2026
Bryan has been very helpful and pleasant. He is very skillful on his scales of car. He has been very helpful with our service on our vehicles. We are very please with Bryan. He will have my b He is very skillful on his scales of car. He has been very helpful with our service on our vehicles. We are very please with Bryan. He will have my busy. More
by sylviachavis0
Employees Worked With
March 23, 2026
Fantastic buying experience! Bryan was very patient with us as we navigated our purchase and even more patient when we wanted to add another vehicle to the purchase Bryan was very patient with us as we navigated our purchase and even more patient when we wanted to add another vehicle to the purchase More
by kajay_h
March 22, 2026
Came to buy daughter a car and ended up buying myself a car. Zach has been great, helpful and friendly. car. Zach has been great, helpful and friendly. More
by Jennylyn34
