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Ford of Cookeville

Cookeville, TN

4.9
1,284 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,284 reviews

July 10, 2025

I just purchased a car with Cameron and I can confidently say it was the best car buying experience I’ve ever had. He was absolutely fantastic—so personable, patient, and knowledgeable. What really stood out More

by nlynch21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2025

Great experience with Daron and Layne at Ford. I will buy again from them. Fastest and best car buying experience I have ever had. More

by evknotts2120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2025

Nathan was very friendly and helpful. He was very knowledgeable and was able to explain and tell us every feature we had questions about. Definitely worth coming back to deal with again. More

by dave.nachreiner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Ford of Cookeville responded

Hello, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

July 04, 2025

Very friendly and helpful. Made shopping for a new vehicle enjoyable. Also, awesome beard and haircut! More

by Dnmjune_25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 01, 2025

Greg was very helpful, following thru, after my oil change, with a phone call to answer my question that hadn't been answered. Very thoughtful and professional. More

by lmeyer.annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, service
Jul 03, 2025 -

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 30, 2025

Braxton was awesome! !! Very pleasant experience with Ford Lincoln Cookeville. Definitely recommend this dealership. To everyone More

by jackiecantrell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braxton Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

June 30, 2025

Very knowledgeable, upfront pricing and overall great experience with the dealer ship. I highly recommend them More

by robertfolse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 30, 2025

Everyone here is professional and they help me when I needed it. They go out of the way to take care of you. Very friendly I broke down going home to North Carolina and they welcome me to the dealership More

by fieldsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2025

They done a great job meeting my expectation's. And everyone was helpful. Great service. More

by Toyredtruck15
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 28, 2025

From the moment I walked into the lot, and the first young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work! More

by JRodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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