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Ford of Cookeville

Cookeville, TN

4.9
1,545 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,545 reviews

March 29, 2026

Bryan is a great salesman. I would give him 10 stars instead of 5 if I could. More

by ilarhee1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hinnant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2026

Awesome experience walked us through the process and also took time to show every option and button in the vehicle great experience with Heath Carpenter More

by royd38556
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2026

Purchased a 2022 Ford Transit Connect van with Heath Carpenter as my salesman. He remained super transparent on details of the vehicle and the paperwork process! He was very thorough and answered every More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2026

Great dealership. I worked and made my sale with Lyle. He was extremely helpful and patient. I would highly recommend the dealership especially if you work with him! More

by siennaamelia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2026

I dealt with Justin and he was amazing. He listened to what I was looking for and what I had to work with financially and he made it happen. Hands down one of the best people I’ve ever deal More

by jchester615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

Good morning. Glad to be in Cookeville Beautiful day. Thanks for be helpful and appreciate all you have done. More

by Allen.matheney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hinnant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Allen.matheney responded

Thank you

Mar 27, 2026 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2026

Bryan was very pleasant and polite. He went way out to answer any question I ask him about. He was very skillful of his selling me and my husband cars. He did an excellent making me an More

by sylviachavis0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hinnant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

sylviachavis0 responded

Bryan is very hard worker. I rate him top of the chart. Ford should be proud of Bryan work.

Mar 27, 2026 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2026

Bryan has been very helpful and pleasant. He is very skillful on his scales of car. He has been very helpful with our service on our vehicles. We are very please with Bryan. He will have my b More

by sylviachavis0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hinnant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Ford of Cookeville responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 23, 2026

Fantastic buying experience! Bryan was very patient with us as we navigated our purchase and even more patient when we wanted to add another vehicle to the purchase More

by kajay_h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hinnant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2026

Came to buy daughter a car and ended up buying myself a car. Zach has been great, helpful and friendly. More

by Jennylyn34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Struble
Mar 25, 2026 -

Ford of Cookeville responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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