Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Cookeville
Cookeville, TN
1,452 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,452 reviews
March 18, 2019
Super easy The dealership found a car to fit my needs in the budget I stated. I just went about my business while they did the car shopping for me. It was a very The dealership found a car to fit my needs in the budget I stated. I just went about my business while they did the car shopping for me. It was a very easy process and it didn’t intrude in my work day at all. They guys were flexible and took care of everything they possibly could without my signature. More
by MommaX3
Employees Worked With
Nick Johnson
March 18, 2019
Family Reunion My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the peop My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the people that work there make you feel like they have known you forever it feels like family More
by Mabuck
Employees Worked With
March 17, 2019
Great Service and Experience Rusty was so helpful and easy to work with on the trade. He sold us a great used vehicle. He is so friendly and helpful. We will definitely look to Rusty was so helpful and easy to work with on the trade. He sold us a great used vehicle. He is so friendly and helpful. We will definitely look to him first for future trades More
by Kathy
Employees Worked With
Rusty Price
March 17, 2019
He’s the BEST!!! Had made my experience so smooth. I told him what I wanted and what my guidelines where and he made it happen. He made the usual grueling process of Had made my experience so smooth. I told him what I wanted and what my guidelines where and he made it happen. He made the usual grueling process of buying a car something easy and pleasurable! He knows his stuff and is honest. More
by @Mariah626
Employees Worked With
Chad Shelton
March 17, 2019
Made the whole experience very easy Josh did a great job! He was helpful, diligent, very friendly and worked very hard to ensure my car purchasing experience went as smooth and hassle fr Josh did a great job! He was helpful, diligent, very friendly and worked very hard to ensure my car purchasing experience went as smooth and hassle free as possible. More
by John
Employees Worked With
Josh Brown
March 17, 2019
Vehicle purchase Ford dealership in Cookeville has friendly staff and good selection of vehicles to choose from , clean and well maintained dealership, they definitely Ford dealership in Cookeville has friendly staff and good selection of vehicles to choose from , clean and well maintained dealership, they definitely want to have repeat business. More
by Robbie
Employees Worked With
Alyssa Rossetti
March 16, 2019
Quick. Friendly. Knowledgeable Answered all questions and got us a good deal. On The right car and did it quickly. we will buy ford from now on. Thanks. Answered all questions and got us a good deal. On The right car and did it quickly. we will buy ford from now on. Thanks. More
by David
Employees Worked With
Racheal-Tazelaar , Racheal Tazelaar
March 16, 2019
Friendly down home service Rachel was very polite. She treated us with respect and was eager to make a deal that we were happy with . I highly recommend her. Rachel was very polite. She treated us with respect and was eager to make a deal that we were happy with . I highly recommend her. More
by Carguyred
Employees Worked With
Racheal Tazelaar
March 16, 2019
Rachel was excellent! Louisiana charm! Nice service and very quick. Was in and out in no time! I bought a Ford Focus and deeply satisfied with the vehicle. Rachel gave me the best deal! Nice service and very quick. Was in and out in no time! I bought a Ford Focus and deeply satisfied with the vehicle. Rachel gave me the best deal! More
by Carguy jeff
Employees Worked With
Racheal Tazelaar
March 16, 2019
fast easy painless After my car was totalled, we needed another quickly. The guys here were on the search for everything that was on our list. We were looking used, but After my car was totalled, we needed another quickly. The guys here were on the search for everything that was on our list. We were looking used, but a brand new one that checked all the boxes was on the lot. Not long after, I drove home my new blue Explorer. The guys were very helpful and extremely friendly. More
by bigAl
