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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,937 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,937 reviews

August 31, 2026

Very relaxed atmosphere. All the people me met were very friendly and helpful. I enjoyed the total experience. More

by aeroshellanswerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
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Sep 07, 2026 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2026

Nathan was super from the moment we met him. He is friendly, knowledgeable and from WV!! He is a great salesman ana we would buy from him again. Overall great person and great buying experi More

by proyko60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
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Sep 07, 2026 -

Ford of Cookeville responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Sep 07, 2026 -

proyko60 responded

Connor was there the day we picked up our new car. He explained everything perfectly and was very knowledgeable. He spent extra time getting the Sirius XM set up for us. Would definitely work with him again!

August 31, 2026

Helped us so very much. Very happy with our purchase. Was very understanding and outgoing. More

by mehickey1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talan Meadows, Nathan Monroe
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Sep 07, 2026 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2026

Excellent service Zack Shertzer was awesome and answered all the questions we had about our purchase. I was worth driving from Florida to make this purchase. More

by MarcAllen
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Ford of Cookeville responded

Hi Marcallen, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2026

This was, by far, the best experience I’ve ever had at a dealership. Dave was extremely knowledgeable, professional and kind. Thank you! More

by beth.incorvati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis - excellent!
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Aug 31, 2026 -

Ford of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2026

Talan and Paris were awesome. Highly recommended they were the perfect duo to work with. More

by Lmeibeck
Recommend Dealer
Yes
Employees Worked With
Paris Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talan meadows
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Aug 31, 2026 -

Ford of Cookeville responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

August 29, 2026

Heath is an absolute pleasure to work with. He found our Bronco on his day off and had it on the lot the next day! He had all the paperwork prepped and ready to go! Took extra time to show us a More

by llmcree2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Ford of Cookeville responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 29, 2026

We were treated with respect the moment we walked in. I had spoken to Heath on the phone about a vehicle coming in, he was actually able to find me one I liked better already here. Awesome attitude!! More

by Lori M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Parish
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Aug 31, 2026 -

Ford of Cookeville responded

Hello Lori, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 01, 2026 -

Lori M responded

Smooth as ice transaction. We purchased 2 vehicles in one day! Took one home Saturday and picked the other up on monday. Everything was ready for pick up. Heath is an excellent salesman.

August 29, 2026

Zack Shertzer was absolutely amazing to work with! He went above and beyond, was super friendly and knowledgeable, and made the entire process so easy. I drove all the way from Palm Coast, FL to Tenne More

by NJAllen
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Thanks again for the recommendation, and have an amazing day!

August 29, 2026

Adam was a great salesman and got me exactly where I wanted to be! Thanks again!! More

by briannacrabtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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