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Ford of Cookeville
Cookeville, TN
1,226 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,226 reviews
May 04, 2024
Jeremiah was the best salesperson I have worked with. He cares about his customers. He doesn't push a vehicle on you. He listens and looks for something that fits you and YOUR needs. He wants you in a ve He cares about his customers. He doesn't push a vehicle on you. He listens and looks for something that fits you and YOUR needs. He wants you in a vehicle you will love and not one that you will be tired of in a few months. He has a new customer / friend for a long time! I will recommend and refer folks to him and the dealership. More
by Cmrahd
May 01, 2024
Very helpful! Everyone was extremely nice. Made you fell welcomed! Would recommend to anyone! #1. Everyone was extremely nice. Made you fell welcomed! Would recommend to anyone! #1. More
by Tunderwoods
April 30, 2024
Wasn’t planning on purchasing a new car, but had to due to an unfortunate accident. Had a great experience buying my new Lincoln! It was a team effort and we left more than happy with our new car! to an unfortunate accident. Had a great experience buying my new Lincoln! It was a team effort and we left more than happy with our new car! More
by rkclayton05
April 30, 2024
Brent covered everything on our new truck. He did a great job and we thank him. He did a great job and we thank him. More
by kreese17622
Employees Worked With
April 30, 2024
Nathan worked hard to find us the work truck we needed. He delivered it to our office with a smile. The closing was super easy & we are very satisfied with the customer service he provided. We will continu He delivered it to our office with a smile. The closing was super easy & we are very satisfied with the customer service he provided. We will continue to be customers because of Nathan. More
by amberwhitson21
Employees Worked With
April 29, 2024
I contacted Will Ray to help me hopefully find a truck. I gave him a few things that I really anted in the truck, and he nailed it and found the truck for me. I’ve been driving it for about 45 days now, an I gave him a few things that I really anted in the truck, and he nailed it and found the truck for me. I’ve been driving it for about 45 days now, and couldn’t be happier with the purchase, and thankful that Will was willing to go above and beyond to help me out. More
by 865mission
Employees Worked With
April 29, 2024
Nate did an amazing job, very charismatic and honest. The purchase was smooth and easy The purchase was smooth and easy More
by Cnpervere
Employees Worked With
April 29, 2024
At the current situation me and my wife where the made the buying experience as stress free as possible and was very patient and where about making sure we purchased the vehicle we wanted. the buying experience as stress free as possible and was very patient and where about making sure we purchased the vehicle we wanted. More
by T.underwood
