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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,262 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,262 reviews

November 29, 2023

It took a day out of my life. But most buying experience does! They had the right car I wanted. More

by CGRAHAM6776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
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Dec 01, 2023 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

November 22, 2023

Professional, patient,informative. Find the correct vehicle for customer desire. Pricing is fair and financing. More

by smallwoodcephas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz, Colby Booker
Report | Print
Nov 24, 2023 -

Ford of Cookeville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Cookeville we are always striving to do better than your last visit.

November 16, 2023

This is the second purchase I have made at Ford of Cookeville with Lyle Heisz. I have been very pleased with both sales experiences with Lyle. He truly cared about us and about us get the deal we were More

by soniastitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Nov 18, 2023 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2023

Thanks to Lyle and finance person Kevin Parrish for making a smooth deal I really enjoy my Ford 150 More

by marvin.saylors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish, Lyle Heisz
Report | Print
Oct 31, 2023 -

Ford of Cookeville responded

Hi Marvin, we're glad to hear our staff took such great care of you! Here at Ford of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 15, 2023

Clean dealership, staff is helpful. The waiting area is stocked nicely with coffee and snacks. More

by ssoto849
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Ford of Cookeville responded

Hi, thank you so much for your positive comments about Ford of Cookeville! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2023

Thanks Ford Cookeville and Lyle for helping me get my 2024 Mustang GT S650 special order! More

by fercavanha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Sep 18, 2023 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2023

Lyle was awesome! No regrets after purchase. Worked patiently with me on picking the perfect truck! More

by bjohnson82001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Sep 10, 2023 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 08, 2023

Great dealership. This is the third car I have bought from them. They have always taken care of me. From service to sales. My salesman this time was Lyle. He was excel More

by Terrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Phillips,Travis Winston, Lyle Heisz
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Sep 10, 2023 -

Ford of Cookeville responded

Hello, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 27, 2023

This dealership and all of the employees were very kind, helpful, and genuine. I enjoyed my car buying experience, and they made me feel comfortable as a first time new car buyer! More

by alyssaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Aug 29, 2023 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2023

Dakota and the finance guy were awesome making it the most pleasant of any car buying experience I’ve ever had! Everything was to my liking .. the price and the interest rate. I highly recommend the sale More

by pipedreamdallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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