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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,262 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,262 reviews

May 08, 2025

Had a great vist with Nathan Monroe he sold us a 2017 Tahoe and he was amazing More

by Mcdowellairiana21
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 07, 2025

Braxton got me fixed up down at that dealership. Very knowledgeable about the vehicle he sold me, I was SO impressed. He is a very pleasant young man and I will be recommending him to all my friends More

by loganh1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braxton Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 06, 2025

Braxton was very helpful with test drive and sales details. Great, straight dealing dealership. Good buying experience. More

by Hunnhometwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce
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May 08, 2025 -

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Ford of Cookeville had the exact vehicle I was looking for and they care if me. More

by ztwarmath21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2025

Nathan was courteous and great to work with us. I give him 5 stars in all things. Thank you More

by kathystrong1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 01, 2025

Patient and good to work with-mature for his age-not pushy-very accommodating-nuce More

by musicmullins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 30, 2025

We came in just to look and found pretty much exactly what we were looking for in the price range we wanted. Plus Nathan Monroe was so great and helped us with everything! It was so much quicker than I e More

by Curlyq159
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Ford of Cookeville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford Lincoln of Cookeville we are always striving to do better than your last visit.

April 30, 2025

Nathan Monroe was very helpful and friendly. He was not pushy and his beard was beautiful. More

by Lexikon82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 25, 2025

Nathan was terrific! Prodessional, thoughtful, and knowledgeable. Definitely will be back for the next car. More

by Davismomva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 25, 2025

Great customer service from David Walker. Friendly service from everyone that help us purchase and trade cars. More

by talleyc2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Ford of Cookeville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ford Lincoln of Cookeville! Please let us know if there is anything else we can do for you; we are more than happy to help!

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