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Ford of Cookeville
Cookeville, TN
1,936 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,937 reviews
October 12, 2026
Super easy to work with Lyle - he’s funny and informed. Definitely recommend him for next purchase. Definitely recommend him for next purchase. More
by Dcuprys59
Employees Worked With
October 12, 2026
Professional, friendly always. I've purchased 6 new vehicles from Cookeville Ford, all of my sales and maintenence experiences have been extremely positive. Casey in service always I've purchased 6 new vehicles from Cookeville Ford, all of my sales and maintenence experiences have been extremely positive. Casey in service always goes above and beyond, communication and professional always. Lyle in Sales gets a shout out, being new he stepped right up to fill the shoes of my old salesman that retired from sales.. More
by mchldrmsr
October 12, 2026
Had a great experience getting my pickup checked out here. Derek Hunter was my service representative, and he was fantastic. He kept me updated throughout the process, explained everything clearly. Hone here. Derek Hunter was my service representative, and he was fantastic. He kept me updated throughout the process, explained everything clearly. Honest and top-tier customer service! More
by Lburnett262
Employees Worked With
Derek Hunter
October 10, 2026
Dave is a great guy, very friendly, personable, straightforward. I told him exactly what I was looking for and he found it for me and did a very straightforward deal. Very honest. straightforward. I told him exactly what I was looking for and he found it for me and did a very straightforward deal. Very honest. More
by Carlos
Employees Worked With
October 10, 2026
We have had great service at this dealership both buying and having our truck serviced and having our truck serviced More
by rogerhawn.9251
October 10, 2026
I had a great experience purchasing my new 2026 Ford F-350 Lariat from Ford Lincoln of Cookeville, and I couldn’t be happier with the entire process. Adam Miller was outstanding from start to finish. He F-350 Lariat from Ford Lincoln of Cookeville, and I couldn’t be happier with the entire process. Adam Miller was outstanding from start to finish. He was professional, knowledgeable, straightforward, and made the whole buying experience easy and stress-free. Adam took the time to answer all my questions, made sure I was comfortable with everything, and went above and beyond to help me get into the truck I wanted. I never felt pressured, and it was clear that he genuinely cared about making sure I had a great experience. If you’re looking for a new Ford, I highly recommend asking for Adam Miller at Ford Lincoln of Cookeville. I absolutely love my new F-350 Lariat and appreciate all the help Adam provided throughout the process. Great dealership and an even better salesman! More
by Codyallen20
Employees Worked With
October 09, 2026
I worked with two service advisors during my car's visit, Casey Loftis and Nick Hough. Both were awesome. The service department was extremely busy, (I know this because this information was included in the Casey Loftis and Nick Hough. Both were awesome. The service department was extremely busy, (I know this because this information was included in their apology & explanation for my "hold" time on the phone), but Casey and Nick never rushed me through my call. They took their time with me to thoroughly answer all my questions. More
by MJ
Employees Worked With
Casey Loftis; Nick Hough
October 08, 2026
GREAT service, WONDERFUL people, and an awesome experience. We bought our bronco over a year ago, and this dealership has treated us like we were their number one priority. experience. We bought our bronco over a year ago, and this dealership has treated us like we were their number one priority. More
by awrogers21
Employees Worked With
Service and valet
