Ford of Cookeville

Everyone was very customer service oriented and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. More

Great Service ......Michael Williams.....Internet Sales I found a car past Sunday eve 6/2/19, and he responded right back!!! Unheard of … Most dealers might send a generic response in a day or 2 or not at a I found a car past Sunday eve 6/2/19, and he responded right back!!! Unheard of … Most dealers might send a generic response in a day or 2 or not at all. He continued to stay in touch and Monday we drove to his dealership 90 miles away and met with Michael.a couple hours later we drove away with the car. There was a Lincoln Navigator in showroom for $94000 our car was a fraction of that but they made you feel like you bought the Navigator! Once the paperwork was done they took a picture of my Grandson with the salesman (it was going to be his car) and set the tone with him that all dealerships operate this way,but they don't. So if you are looking for a great experience look no further than Ford Lincoln of Cookeville. More

Excellent customer service by all Everyone- from David Martin, sales rep to Anthony in Finance treated me with the utmost respect and friendliness like none other that I have received. Everyone- from David Martin, sales rep to Anthony in Finance treated me with the utmost respect and friendliness like none other that I have received. I have purchase many vehicles over the years and this experience by far was the BEST! I hope that the managers continue with this level of care. The communication was excellent and I felt free to ask as many questions with confidence that I would receive an honest, correct and efficient answer. Thanks to all for a wonderful car buying experience! More

Great service at Ford/Lincoln of Cookeville. I arrived at Ford/Lincoln of Cookeville at 7:45 AM today, for an oil change and service. The Professional staff had my F150 serviced and out in no tim I arrived at Ford/Lincoln of Cookeville at 7:45 AM today, for an oil change and service. The Professional staff had my F150 serviced and out in no time. Great service and excellent staff. More

A great place to buy a car Everyone was friendly and knowledgeable. I bought a new Fusion. They helped us get a great deal.. I highly recommend this dealership and Ronnie Jagnan Everyone was friendly and knowledgeable. I bought a new Fusion. They helped us get a great deal.. I highly recommend this dealership and Ronnie Jagnandan. More

Great experience Josh Brown was a great help in our decision to purchase a new 2019 Escape. He listened to our requests about a vehicle. He then provided us with vehic Josh Brown was a great help in our decision to purchase a new 2019 Escape. He listened to our requests about a vehicle. He then provided us with vehicles to evaluate. No high pressure to purchase. Allowed us time to decide. More

She Made It Quick and Easy We were in and out much faster than we have ever been, and she was fantastic to work with! We will definitely buy from her again! We were in and out much faster than we have ever been, and she was fantastic to work with! We will definitely buy from her again! More

Excellent These guys along with Mr Jared did a great job. They were all friendly, very helpful and very knowledgeable about the vehicle I purchased. Ethan is a These guys along with Mr Jared did a great job. They were all friendly, very helpful and very knowledgeable about the vehicle I purchased. Ethan is a tremendous asset to your company. Actually I don’t have anything but positive remarks to make about everyone I had dealings. More

Great customer service I had a great experience. Rachael was awesome. If I had any questions she was there with an answer that I liked to hear. Thank you. I had a great experience. Rachael was awesome. If I had any questions she was there with an answer that I liked to hear. Thank you. More

Great buying experience at Cookeville Ford I wanted to specific vehicle in the color that I wanted and they were able to fix me up with just exactly what I needed. I was very lucky to have Rac I wanted to specific vehicle in the color that I wanted and they were able to fix me up with just exactly what I needed. I was very lucky to have Racheal as a salesman as she worked hard to get me one I wanted and kept in constant communication with me throughout the process . Racheal made the process very easy for me and it was probably the best experience I’ve ever had in buying a vehicle. I will certainly call her the next time I need a vehicle More