Back

Ford of Cookeville

Cookeville, TN

5.0
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
Contact Dealership

1600 Interstate Drive

Cookeville, TN

38501

Directions

By Type

Showing 1,228 reviews

March 17, 2019

Vehicle purchase Ford dealership in Cookeville has friendly staff and good selection of vehicles to choose from , clean and well maintained dealership, they definitely More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rossetti
Mar 18, 2019 -

Ford of Cookeville responded

Robbie, thank you for sharing your experience with us. We appreciate the kind words. Glad to hear Alyssa took excellent care of you during your visit. Please feel free to reach back out to us if you need anything at all.

March 17, 2019

He’s the BEST!!! Had made my experience so smooth. I told him what I wanted and what my guidelines where and he made it happen. He made the usual grueling process of More

by @Mariah626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Mar 18, 2019 -

Ford of Cookeville responded

Thank you for the review Mariah! We are thrilled to hear Chad made your car buying experience a great one. We hope you enjoy the new ride. Welcome to the #FLOCFamily!

March 16, 2019

Rachel was excellent! Louisiana charm! Nice service and very quick. Was in and out in no time! I bought a Ford Focus and deeply satisfied with the vehicle. Rachel gave me the best deal! More

by Carguy jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 18, 2019 -

Ford of Cookeville responded

Jeff, thank you for the review. We are glad to hear Racheal took excellent care of you during your visit. We hope you enjoy the Ford Focus. Let us know if there is anything we can do for you before your first service visit.

March 16, 2019

Friendly down home service Rachel was very polite. She treated us with respect and was eager to make a deal that we were happy with . I highly recommend her. More

by Carguyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
March 16, 2019

Quick. Friendly. Knowledgeable Answered all questions and got us a good deal. On The right car and did it quickly. we will buy ford from now on. Thanks. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal-Tazelaar , Racheal Tazelaar
Mar 18, 2019 -

Ford of Cookeville responded

David, thank you for taking the time to share your experience with our dealership. We are happy to hear Racheal provided you with excellent service during your purchase. We hope you enjoy the new ride. Welcome to the #FLOCFamily!

March 16, 2019

Thanks Ronnie! And all who helped! Love my new 2014 Subaru impreza wrx! Thank you! Everyone was very helpful! Very nice! And I'm very happy with this car! And the service of the sales p More

by Timmyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Ford of Cookeville responded

Timmy, thanks for the review. We are glad to hear Ronnie and Joe took great care of you during the purchase of your new to you Subaru. Please let us know if there is anything else our dealership can do for you in the near future.

March 16, 2019

fast easy painless After my car was totalled, we needed another quickly. The guys here were on the search for everything that was on our list. We were looking used, but More

by bigAl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Shelton
Mar 18, 2019 -

Ford of Cookeville responded

Thank you for the kind words! We are pleased to hear Chad and Joe made your buying experience a great one. Please feel free to reach out if there is anything else our team can do to help you. Welcome to the #FLOCFamily!

March 15, 2019

Like family I have went to ronnie with all my car deals and my families car deals he is caring energetic and loves making people happy with their purchase if you More

by Harvey23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Ford of Cookeville responded

Thank you for the review. We are happy to hear that Ronnie goes above and beyond to ensure your experience was a great one. Please let us know if there is anything else our team can do for you before your next service visit.

March 15, 2019

Family Friendly Amazing customer service each and every time. You won't find anyone better to buy your next car from then these guys! Car shopping is no longer dreade More

by Britwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Ford of Cookeville responded

Brit, thank you for taking the time to leave us your review. We are thrilled to hear Ronnie provided you with excellent service during your visit. We hope you enjoy the new ride!

March 15, 2019

Rusty was excellent to work with, he was very friendly and knowledgeable. We were really unsure of the type of suv or small truck we were wanting, but he wa More

by terrys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Price
Mar 15, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. It's glad to hear Rusty took great care of you and narrowed down the perfect vehicle to fit your needs. Please let us know if there is anything else we can do for you. We hope you enjoy the new ride and welcome to the FLOC Family!

...
83
...