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Ford of Cookeville

Cookeville, TN

5.0
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,228 reviews

March 14, 2019

Repeat customer for a reason!! Rachael was in my opinion the best sales person I’ve delt with. She worked super hard to find me a truck. And when she found the truck, she was all ab More

by smitty0666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 14, 2019 -

Ford of Cookeville responded

Thank you for the review! Glad to hear Racheal took excellent care of you during your purchase. We hope you enjoy the new truck.

March 14, 2019

Ethan Deloach- “Dippy” During my search for a car , Ethan made it as simple as possible and he knew what I was searching for and made all the calls for me to show me a varie More

by 4dylanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 14, 2019 -

Ford of Cookeville responded

Thanks for the review Dippy! We are glad to hear Ethan took excellent care of you during your visit and made your car buying experience a great one. Please let us know if there is anything else our team can do for you in the near future.

March 14, 2019

Racheal Tazelaar Racheal did an excellent job as I was an out of stat buyer . She followed through and extremely professional. Even after I purchased the car she follo More

by Tar Heal 45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 15, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We are glad to hear Racheal followed through and exceeded your expectations. Please let us know if there is anything else our dealership can do for you. We hope you enjoy the new ride!

March 14, 2019

Great Sales Staff Rachael was the best. I highly recommend you work with her on your next purchase! She was very thorough and professional throughout the process and More

by Tiimmyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 15, 2019 -

Ford of Cookeville responded

Timmy, thank you for leaving us your review. We are glad to hear Racheal took excellent care of you during your visit.

March 14, 2019

Great sales experience Ethan was great, very helpful and easy to work with during the experience. Knowledgeable, great listener, funny, kind, fantastic, helpful, punctual. More

by MikeHoncho1986
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 15, 2019 -

Ford of Cookeville responded

Thank you for the review! Pleased to hear Ethan made your car buying experience a great one.

March 14, 2019

Very professional service from Ethan at cookeville ford Ethan helped me find the truck I was looking for. He went the extra mile to find the perfect truck for myself and my family. The most important part t More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 15, 2019 -

Ford of Cookeville responded

Ryan, thank you for sharing your experience with us. We are glad to hear Ethan made your visit a great one. We hope you enjoy the new truck. Let us know if there is anything else we can do for you.

March 14, 2019

I am impressed Ronnie went above and beyond to get me into the vehicle I wanted. When everyone else told me no, Ronnie said YES! Everyone else involved in the buying More

by dlp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Ford of Cookeville responded

Thank you for the review. We are glad to hear Ronnie made your experience at FLOC a great one.

March 14, 2019

Great customer service Ronnie will work with you until he can get the vehicle you want for a price you can afford! Very friendly and helpful. Would definitely send other peo More

by Wlafever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Ford of Cookeville responded

Thank you for the review. We are glad to hear Ronnie made your experience at FLOC a great one.

March 14, 2019

Awesome place Ronnie Jagnandan is an awesome guy you work with. He goes above and beyond to make your car buying experience a great one. We have used Ronnie more More

by Diana46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Ford of Cookeville responded

Thank you for the review Diana. We are happy to hear that Ronnie went above and beyond to ensure your experience was a great one. Please let us know if there is anything else our team can do for you before your next service visit.

March 14, 2019

Very Satisfied This is the second vehicle we have purchased from this same dealer and the same salesman in the last 6 months. Devan takes the time to know his custom More

by GaryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne
Mar 14, 2019 -

Ford of Cookeville responded

Gary, thank you for your review. We appreciate you coming back to see us for your second vehicle and glad to hear Devan has taken great care of you in both purchases. Please let us know if there is anything else we can do for you.

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