Back

Ford of Cookeville

Cookeville, TN

4.9
1,264 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
Contact Dealership

1600 Interstate Drive

Cookeville, TN

38501

Directions

By Type

Showing 1,264 reviews

March 24, 2019

The best place to buy a car Very helpful. Grate salesperson. Overall satisfied with everything. Staff was very friendly and very knowledgeable about what they sell. Has good qual More

by Littleabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noreen Ribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Noreen took great care of you during your visit. We hope you are enjoying the new ride. Please let us know if there is anything else our staff can do for you.

March 23, 2019

great service . it was fast. thanks for taking care of me. please have noreen and april stop calling me about trading my car. i'm not ready yet. thank you. More

by jessicam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
Mar 25, 2019 -

Ford of Cookeville responded

Jessica, thank you for leaving us your review. We are glad to hear Billy took great care of you during your service visit. If you can message us on FB or reply your full name to this review, we will have April take you off the calling list.

March 22, 2019

A pleasant experience Great job fixing a flat tire and rotating all tires. My truck was also washed for me. I enjoy Cookeville ford and would recommend it to anyone. More

by Salacia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xavier
Mar 22, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your experience with us. We are very happy to hear that Xavier made your visit at FLOC a great one. Please feel free to reach out to us anytime if there is anything else we can do to serve you.

March 21, 2019

Great Service I receive prompt efficient service every time I go to have my car serviced, even when I do not have an appointment. Christina Root is very knowledgeab More

by Dragon19401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are excited to hear Christina always provides you and your wife excellent service when you visit our dealership. She is an all star for us out in the service bays. Please feel free to reach out if there is anything our team can do for you before your next visit.

March 21, 2019

service The friendliness of the service employee I didn't have to wait long. I had an oil change, tire rotation, regularly maintenance service and car wash. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
Mar 21, 2019 -

Ford of Cookeville responded

Judy, thank you for taking the time to leave us your review. We are glad to hear Christina made your experience at FLOC a great one. Please feel free to reach back out if there is anything our staff can do for you before your next service visit.

March 20, 2019

Helpful, informative, understanding, above and beyond I will recommend you guys to everyone, I know. Ford was very welcoming and everyone had a huge smiles that also was very welcoming. Nick was the most More

by Weaver24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review and joining the #FLOCFamily! We are happy to hear Nick was so helpful during your purchase. We hope you are enjoying the truck! Let us know if we can do anything else for you.

March 20, 2019

Greatest salesman Nick Johnson was the best salesmen that I’ve ever experienced he took the time out and made sure we had the beat deal possible More

by Zodagreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review! We are pleased to hear Nick made your car buying experience a great one. Let us know if there is anything else our staff can do for you before your first service visit.

March 19, 2019

Great experience Ethan was great and we would definitely buy from him and ford Lincoln of cookville again. Thanks for the great and best easy sales experience. More

by Jeff18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 21, 2019 -

Ford of Cookeville responded

Jeff, thank you for leaving us your review. We are happy to hear Ethan made your visit at FLOC a great one!

March 19, 2019

Unparalleled Customer Service I had a great experience at the dealership. Every person I had an interaction with was super professional and helpful, especially my sales consultant More

by HuskyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review. David is an all star on our sales staff! Pleased to hear he answered all your questions and provided you excellent service during your visit. We hope you enjoy the new ride! If there is anything else we can do for you, please don't hesitate to reach out.

March 19, 2019

Awesome Nick is awesome! We were having to purchase an SUV to accommodate our growing family. Nick came to the rescue and took care of us treating us like fam More

by twinlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review. Glad to hear Nick was there for you every step of the way during your purchase. Hope you enjoy the new SUV. Welcome to the #FLOCFamily!

...
85
...