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Ford of Cookeville

Cookeville, TN

4.9
1,264 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,264 reviews

March 19, 2019

Need a car now My wife and I drove around the dealership Sunday looking for a used car we saw posted online, though we couldn't find it and the dealership was closed More

by Willndonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gailmard
Mar 19, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Will took great care of you during your purchase. We hope you are loving the new ride. Please reach out to will or any of our staff if there is anything we can do for you before your next service visit.

March 19, 2019

good experience very seldom do you walk away from a car dealership feeling like you got the best deal out there. David Martin made me feel like I accomplished my goal More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We are glad to hear David took great care of you and worked together with you to accomplish your goal with your purchase. Please let us know if there is anything else our team can do for you.

March 18, 2019

Super easy The dealership found a car to fit my needs in the budget I stated. I just went about my business while they did the car shopping for me. It was a very More

by MommaX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 19, 2019 -

Ford of Cookeville responded

Thanks for taking the time to leave us your review. Glad to hear Nick and the rest of our team took excellent care of you during your purchase. We hope you enjoy the new car. Please let us know if we can be of any assistance to you in the near future. Welcome to the #FLOCFamily!

March 18, 2019

Family Reunion My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the peop More

by Mabuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Ford of Cookeville responded

Thank you for your review. We appreciate you choosing to come see our FLOC family and glad to hear Ronnie took excellent care of you during your visit.

March 17, 2019

Vehicle purchase Ford dealership in Cookeville has friendly staff and good selection of vehicles to choose from , clean and well maintained dealership, they definitely More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rossetti
Mar 18, 2019 -

Ford of Cookeville responded

Robbie, thank you for sharing your experience with us. We appreciate the kind words. Glad to hear Alyssa took excellent care of you during your visit. Please feel free to reach back out to us if you need anything at all.

March 17, 2019

He’s the BEST!!! Had made my experience so smooth. I told him what I wanted and what my guidelines where and he made it happen. He made the usual grueling process of More

by @Mariah626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Mar 18, 2019 -

Ford of Cookeville responded

Thank you for the review Mariah! We are thrilled to hear Chad made your car buying experience a great one. We hope you enjoy the new ride. Welcome to the #FLOCFamily!

March 17, 2019

Made the whole experience very easy Josh did a great job! He was helpful, diligent, very friendly and worked very hard to ensure my car purchasing experience went as smooth and hassle fr More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 18, 2019 -

Ford of Cookeville responded

John, thank you for leaving us your review. We are glad to hear Josh was very helpful during your visit and made your car buying experience a smooth one. Please feel free to reach back out if there is anything we can do to assist you.

March 17, 2019

Great Service and Experience Rusty was so helpful and easy to work with on the trade. He sold us a great used vehicle. He is so friendly and helpful. We will definitely look to More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Price
Mar 18, 2019 -

Ford of Cookeville responded

Kathy, thank you for the kind review. We are thrilled to hear Rusty was so friendly and helpful during your purchase. Please let us know if we can do anything else for you. We hope you are loving the new ride, welcome to the #FLOCFamily!

March 16, 2019

Friendly down home service Rachel was very polite. She treated us with respect and was eager to make a deal that we were happy with . I highly recommend her. More

by Carguyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
March 16, 2019

Quick. Friendly. Knowledgeable Answered all questions and got us a good deal. On The right car and did it quickly. we will buy ford from now on. Thanks. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal-Tazelaar , Racheal Tazelaar
Mar 18, 2019 -

Ford of Cookeville responded

David, thank you for taking the time to share your experience with our dealership. We are happy to hear Racheal provided you with excellent service during your purchase. We hope you enjoy the new ride. Welcome to the #FLOCFamily!

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