Ford of Cookeville

Air bag recall Was in and out fairly quickly without hassle! Everyone was helpful and willing to answer my questions! The atmosphere was welcoming! i even had to ret Was in and out fairly quickly without hassle! Everyone was helpful and willing to answer my questions! The atmosphere was welcoming! i even had to return due to a brake light coming on and Billy was very willing to assist me! More

A good experience Everyone we dealt with at Ford in Cookeville was courteous and friendly. Brandon tried very hard to get us exactly what we wanted. We were also impr Everyone we dealt with at Ford in Cookeville was courteous and friendly. Brandon tried very hard to get us exactly what we wanted. We were also impressed with the large selection in inventory. More

Always friendly and helpful. Went in for oil change and tire rotation. In and out very quickly with no problems. They are very good at making things happen on time for you. Never Went in for oil change and tire rotation. In and out very quickly with no problems. They are very good at making things happen on time for you. Never dread going in. Also got car wash and small part replaced. Didn't take no time till I was back on the road. More

service and workmanship Great customer service is what I look for when I take my vehicle in for maintenance. This service center is well maintained, very clean and with a fri Great customer service is what I look for when I take my vehicle in for maintenance. This service center is well maintained, very clean and with a friendly atmosphere. The service personnel always go over what my vehicle needs, and making suggestions as to future need of my truck. I definitely give this Ford dealership 5 stars. Great job! More

Quick and Pleasant Billy was very nice and professional. He answered any of my questions and did not feel pressured by him but also he came to me about a couple recalls Billy was very nice and professional. He answered any of my questions and did not feel pressured by him but also he came to me about a couple recalls and got taken care of. Thank you! More

It was great experience Ford Lincoln of Cookeville did a fantastic job at getting me into the truck I wanted at a price that I could afford. Thank you Ford Lincoln of Cookeville did a fantastic job at getting me into the truck I wanted at a price that I could afford. Thank you More

Problem solved We had an annoying rattle at highway speed. The service advisor was familiar with problem and tech repaired it. Happy wife happy life! Thank you! We had an annoying rattle at highway speed. The service advisor was familiar with problem and tech repaired it. Happy wife happy life! Thank you! More

2014 Ford Escape Titanium All aspects of this visit were handled in a professional and friendly manner. The service was completed in a timely manner. Christina was very helpful All aspects of this visit were handled in a professional and friendly manner. The service was completed in a timely manner. Christina was very helpful answering some questions that my wife and I asked. We were treated in a courteous manner and will definitely be back. More

Smooth and Painless The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! More

2018 Ford Explorer Staff was very helpful in finding the vehicle I wanted and stayed in contact with me. Actually found the car and had it at the Cookeville dealership s Staff was very helpful in finding the vehicle I wanted and stayed in contact with me. Actually found the car and had it at the Cookeville dealership sooner than expected. More