382 Reviews of Ford of Cookeville - Service Center
very pleases with my service excellent, I would recommend this dealership and sales person (Ronnie Jagnandan) to any of my relative and friends. Some of the best service I've foun excellent, I would recommend this dealership and sales person (Ronnie Jagnandan) to any of my relative and friends. Some of the best service I've found anywhere... More
Great service and wonderful friendly staff No matter when I show up every one greets me like family! What more can I say!! By far Christina has been the most helpful service representative i No matter when I show up every one greets me like family! What more can I say!! By far Christina has been the most helpful service representative in your staff. More
Sevice department I dropped my vehicle off and was met by a very friendly agent. She took down information and kept in touch with me about my repair Very pleasant ex I dropped my vehicle off and was met by a very friendly agent. She took down information and kept in touch with me about my repair Very pleasant experience. More
Serviced our truck. Ford 2 years old. Bought there Christy was so considerate and took time to explain things To us. we are an older couple and many places don’t give us time and consideration. Thank Christy was so considerate and took time to explain things To us. we are an older couple and many places don’t give us time and consideration. Thanks you Christy! More
Service department is amazing! This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn’t even have an appointment! The team they’re communicated with me every single step of the way as they fixed the issue for me. More
Awesome service Had my 45000 mile service this week and the entire experience was great. The attention to detail started as soon as I arrived. Love the on line appoin Had my 45000 mile service this week and the entire experience was great. The attention to detail started as soon as I arrived. Love the on line appointments and the text updates. More
Always top notch service here. Had my car serviced at Ford Lincoln of Cookeville. I always receive excellent service here, service associates are always super friendly, & knowledgea Had my car serviced at Ford Lincoln of Cookeville. I always receive excellent service here, service associates are always super friendly, & knowledgeable, & the service is high quality, affordable, & performed in a timely manner. More
You guys are the BEST Christina Root is absolutely AWESOME. The whole process went very smooth. She was thorough and clear while explaining everything to me. I appreciated Christina Root is absolutely AWESOME. The whole process went very smooth. She was thorough and clear while explaining everything to me. I appreciated being kept informed through text message. I purchased my Ford through your dealership in 2016 and I have not taken my car anywhere else for service, because all of the advisors here are so awesome and personable. Thanks guys!!! More
Courteous & helpful. Greg was informative and helpful. Listen to my concerns, responded accordingly. Arranged a loaner on my behalf, do to mileage scheduled maintenance, t Greg was informative and helpful. Listen to my concerns, responded accordingly. Arranged a loaner on my behalf, do to mileage scheduled maintenance, that I was not aware of. More
Easy drop off oil service Just had vehicle in for oil service . Xavier was very pleasant. Usually get the car handles within an hour and a half on weekdays.. car wash is nice t Just had vehicle in for oil service . Xavier was very pleasant. Usually get the car handles within an hour and a half on weekdays.. car wash is nice too. More