Ford of Cookeville - Service Center

Great professional service every time. Quick and easy, in and out. Everything explained thoroughly before service was performed. Would highly recommend this dealership to anyone. and out. Everything explained thoroughly before service was performed. Would highly recommend this dealership to anyone. More

Service for car I am most pleased with the service department. They are very courteous and professional every time I have my car in for service. Thank you Christina. I am most pleased with the service department. They are very courteous and professional every time I have my car in for service. Thank you Christina. More

In and Out Just an oil change, Service department was great,kind and courteous. I did not have the time to get my current recalls fixed so we will be back at the Just an oil change, Service department was great,kind and courteous. I did not have the time to get my current recalls fixed so we will be back at the end of the week. More

The service department is great! All of the service writers we deal with are courteous. Xavier Norman was Yesterdays service rep. He’s wonderful. Always respectful. Always helpful. Always informative. writers we deal with are courteous. Xavier Norman was Yesterdays service rep. He’s wonderful. Always respectful. Always helpful. Always informative. Always courteous. We wish that everyone we dealt with was like this everywhere. We’re beyond happy with our experience at this Ford dealership. More

I discussed the issues with service membersChristina I discussed the issues with service members Christina Root she discussed everything very well Brought vehicle I drop it off 1:15pm Christina called I discussed the issues with service members Christina Root she discussed everything very well Brought vehicle I drop it off 1:15pm Christina called before 6pm completed and fixed ready to go So thankful for her great job that was done and her help. Looking forward to doing more business in the near future More

Professional, courteous service Scheduled appointment to have some Ford accessories installed. They were ready with all the parts and labor. Everything was installed A+ and ALL the e Scheduled appointment to have some Ford accessories installed. They were ready with all the parts and labor. Everything was installed A+ and ALL the employees were very courteous and professional. More

It was a great experience as usual! The staff was friendly and professional. My service needs were met and it was completed in a timely fashion. friendly and professional. My service needs were met and it was completed in a timely fashion. More

Great Service, High Prices I got to say Casey is one of best in the service dept. He is very knowledgeable with my issues, and has a great attitude. He listens to me about my is I got to say Casey is one of best in the service dept. He is very knowledgeable with my issues, and has a great attitude. He listens to me about my issues and is very professional. I always come away satisfied with the service I have requested and received. and this is the reason i will return. Again thanks guys and gals in the service dept. for all you do, when someone like me needs it the most. More

Getting Routine Service I brought my 2019 Flex for an oil change and a tire rotation. I was met in the queue by service attendant Xavier Norman. Big smile, great attitude, I brought my 2019 Flex for an oil change and a tire rotation. I was met in the queue by service attendant Xavier Norman. Big smile, great attitude, and very welcoming and personable! I waited inside the dealership and enjoyed some delicious hot coffee. After the service, which took less time than I expected, Xavier explained the work that was performed to my Flex. I left feeling satisfied and like I got a good deal. This is my third good experience with Cookeville Ford and I intend to continue servicing my Flex here. More

Oil Change with Casey Loftis Pulled into service bay, immediately greeted by Casey and received an oil change and the complimentary car wash from the dealership. Very pleased with Pulled into service bay, immediately greeted by Casey and received an oil change and the complimentary car wash from the dealership. Very pleased with Ford Lincoln of Cookeville. More