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Ford of Franklin

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.8
1,313 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin: 1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned 2.Largest Ford dealer in the Memphis region 3.3-day used car return policy 4.Top dollar for your trade even if you don’t buy a vehicle from us 5.Complimentary CarFax vehicle history report 6.Roadside Assistance
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1129 Murfreesboro Rd

Franklin, TN

37064

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Showing 1,313 reviews

January 19, 2025

Rahsaan was very understanding of our budget and specific needs. Easy to communicate with and very knowledgeable. I would defiantly recommend him to a friend looking to purchase a new car. He even when above More

by Laneyccook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Robinson
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Jan 21, 2025 -

Ford of Franklin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. Thanks for the recommendation, and have an amazing day!

January 18, 2025

Miguel was very helpful and patient when my wife and were looking at buying a car. He helped us find exactly what we wanted and the purchase was simple and painless. We will be back! More

by B. Bobick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Ford of Franklin responded

Hi, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

Summer and the ford of Franklin sold me and my fiancé our first car they were so patient with us made our process so easy! More

by Dom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
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Jan 20, 2025 -

Ford of Franklin responded

Hi Dom, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

I drove all the way from Indiana just to buy from summer and ford of franklin.they did an exceptional job guiding me through my first car purchase! More

by faith munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
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Jan 21, 2025 -

Ford of Franklin responded

Hello Faith, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2025

Summer bell and ford of Franklin did an exceptional job on selling e my first car 10/10 recommend! More

by sahagun1211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
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Jan 20, 2025 -

Ford of Franklin responded

Hi, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

Ford of Franklin and summer made it so easy to purchase my vehicle,easy to work with and very professional More

by Zeek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
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Jan 20, 2025 -

Ford of Franklin responded

Hi Zeek, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

Summer bell and ford of Franklin made my experience of purchasing my first vehicle so simple truly an incredible place! More

by Albert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
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Jan 20, 2025 -

Ford of Franklin responded

Hi Albert, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

Easiest experience I have ever had a dealership! I inquired about a CPO Aviator and Miguel was my salesperson to help me out. I am from out of state and Miguel was able to help me knock out almost e More

by Wilson Dalton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Ford of Franklin responded

Hi Wilson, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

January 18, 2025

Benjamin was so patient and helpful finding the right car for me! Would highly recommend! More

by karenajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rhett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Ford of Franklin responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2025

Great experience! Felt very taken care of and not pressured. Process was simple and smooth More

by Fmpriore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergiei Lisai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Ford of Franklin responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you for your feedback and take care!

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