Ford of Franklin

Casey and Bri did a great job! Highly recommend! Make sure you ask for Casey Highly recommend! Make sure you ask for Casey More

Casey and Jeff were easy to Work with. They stayed late on a Friday night to complete the deal. They stayed late on a Friday night to complete the deal. More

Casey was very helpful and they stayed late to get our car buying done that day car buying done that day More

I just bought a Ford Bronco Sport from Jeff Dawson at Ford of Franklin! I love it! I had scheduled to test drive a used Ford Bronco Sport, however when I got to the dealership, I asked if I could test dr Ford of Franklin! I love it! I had scheduled to test drive a used Ford Bronco Sport, however when I got to the dealership, I asked if I could test drive a 2024 model instead. He was very helpful in agreeing to do it without hesitation. In past experiences with car dealerships, I have felt pushed into buying, however Jeff didn't make me feel this way at all. He went with the flow, and I greatly appreciated him not making me feel like a number. I also love Ford of Franklin because they offer Lifetime Powertrain Warranties on all New vehicles. Some used vehicles also have the Lifetime Powertrain warranty. Jeff was very professional and helpful during my visit with him. I would highly recommend him for your next vehicle purchase! Thank you Jeff for all of your help! More

We bought 2nd Nautilus in 3 years from Jeff Dawson. I would highly recommend him for you next car. I would highly recommend him for you next car. More

My overall leasing experience with Ford Lincoln of Franklin was exceptional. Every person in the entire leasing process was most helpful. Jeff Dawson, The Sales Specialist, was very thorough in answer Franklin was exceptional. Every person in the entire leasing process was most helpful. Jeff Dawson, The Sales Specialist, was very thorough in answering my questions and assisting in set-ups. He was a pleasure to work with. THANK YOU Ford Lincoln of Franklin. More

I am writing this review because the world needs to know just how phenomenal, outstanding, and genuine Alex Renfro truly is. I ordered a new Raptor R, and every step of the way, he is with you to ensure you just how phenomenal, outstanding, and genuine Alex Renfro truly is. I ordered a new Raptor R, and every step of the way, he is with you to ensure you are taken care of, way above and beyond what you might expect. I've purchased many cars over the years, and Alex is the most straightforward and knowledgeable person I can work with. His passion is the car industry, which shows that he doesn't mess around with cars that have red flags or cut corners when selling high-quality, solid cars. He had my best interests in mind and wasn't pushy or aggressive. My experience with Alex was something that I will treasure and will continue to go back to, and I can't say that about many people. I highly recommend working with Alex to buy your next vehicle! I genuinely consider him one of the best salesmen I have worked with. He made me feel like family, treated me with compassion and respect, and made me feel truly appreciated. Although I have not met him personally because I live in NC, he has been working with me over the phone and through text messages for several months. He has diligently responded to all my questions and concerns and has gone far above and beyond what anyone would ever expect. Alex has been nothing short of highly professional and responsive. When the Truck finally arrived, it looked fantastic. I will be referring friends to him even though he is out of state, and I plan to purchase all future vehicles from him. The amount of patience needed to deal with customers like me was impressive. So, if you have tried many other salesmen and are still trying to get somewhere with them, reach out to Alex and see exactly what I'm talking about for yourself. You will never feel that stress and frustration again the minute you speak to Alex. More

Great experience purchasing my new truck! Sales person was very knowledgeable about the vehicle and answered all my questions and concerns. The dealership had a good variety of vehicles to c Sales person was very knowledgeable about the vehicle and answered all my questions and concerns. The dealership had a good variety of vehicles to choose from. More

Amber and Keith have taken great care of me and the big SUV over the last 4 years with my Lincoln Reserve Navigator….truly the best vehicle I have ever owned. Thank you all. Scott Miller SUV over the last 4 years with my Lincoln Reserve Navigator….truly the best vehicle I have ever owned. Thank you all. Scott Miller More

We had a great experience purchasing our vehicle. Deslyn was our sales person and provided exceptional customer service. We live out of state and she offered to have the vehicle delivered directly to Deslyn was our sales person and provided exceptional customer service. We live out of state and she offered to have the vehicle delivered directly to our home. This was like icing on the cake. Deslyn was very personable and kept us informed each step of the way. Both drivers were very friendly and courteous. We greatly appreciate their time and hours spent on the road to deliver our new vehicle to our door. More