Ford of Franklin

Ford Lincoln of Franklin is the only dealer who ever offered to bring the car to me!! My other car wasn't drivable so it was hard for me to look for a car and I thought it was incredible they offered th offered to bring the car to me!! My other car wasn't drivable so it was hard for me to look for a car and I thought it was incredible they offered that and then actually DID it, with no hassle; whatever worked for my schedule! I've told a couple friends they did that and they said "really!? I've never heard of that!" Kenzie was my saleslady and she was terrific! I was very happy with this experience. More

This was the most; Honest, Friendly , Helpful and Caring group of car sales personal we've ever been apart of and we've purchased many vehicles in our life. We TOTALLY felt confident that the whole team had group of car sales personal we've ever been apart of and we've purchased many vehicles in our life. We TOTALLY felt confident that the whole team had our best interest in the entire process. And get this, they wanted us to get the best price/deal that was possible, Yeah I know, totally not the MO of the process from any other dealership we've ever been a part of. After the sale, it didn't stop, they continue to checkup on us to see how it's been going with the new F-150. They have us as a customer for life. Easy, calm, cool, truth! Pigs do fly :) More

I selected a 5 rating for the following reasons: - The I selected a 5 rating for the following reasons: - The first contact (Mr Wendell Sherrell) displayed a direct interest to my auto needs (the relation I selected a 5 rating for the following reasons: - The first contact (Mr Wendell Sherrell) displayed a direct interest to my auto needs (the relationship did not reflect I need to sale you a vehicle today) - Provided multi options (vehicles) before we started reviewing individual vehicle options and prices - During the negotiating Mr Sherrell always presented my request timely In summary within 30 hour time frame was able to select a vehicle to service my needs at a reasonable price. More

Sales persons, Markus Hartley and McKenzie McCarthy were great to work with. Took the time to allow me to drive the Taurus, Edge and Explorer. My purchase was the Explorer. great to work with. Took the time to allow me to drive the Taurus, Edge and Explorer. My purchase was the Explorer. More

WOULD LIKE TO THANK HOMER DISHER AND THE WHOLE STAFF FOR ONCE AGAIN MAKING THIS A VERY EASY PROCESS. THIS IS THE SECOND PURCHASE I HAVE MADE IN A COUPLE OF MONTHS,AND WOULD RECOMEND ANYONE LOOKING FOR A VE ONCE AGAIN MAKING THIS A VERY EASY PROCESS. THIS IS THE SECOND PURCHASE I HAVE MADE IN A COUPLE OF MONTHS,AND WOULD RECOMEND ANYONE LOOKING FOR A VEHICLE TO CHECK OUT THIS DEALERSHIP.NO PRESSURE NO HAGGLE BEST PLACE I HAVE EVER PURCHASED A VEHICLE .LOOK FOWARD TO SEEING THE NEW BUILDING LOOKS TO BE STATE OF THE ART,THANKS AGAIN HOMER FOR MAKING THIS SO EASY More

I always hated dealing with a car salesman most are very pushy and annnoying. William was very pleasant knowledgable and not pushy at all. We test drove 3 exployers until i decided what i liked and wanted o pushy and annnoying. William was very pleasant knowledgable and not pushy at all. We test drove 3 exployers until i decided what i liked and wanted on it. Then they located what i wanted.Then we had to agree on a trade in price and they beat two other ford dealerships that i visited.I will have to say the overall dealing went very well. More

Customer service was very good, everyone was polite and friendly. Mr. Baldwin and Mr Bowling were very great to work with. Would do business again with either party. friendly. Mr. Baldwin and Mr Bowling were very great to work with. Would do business again with either party. More

Very friendly and easy to work with. Appreciated the opportunity and time to truly evaluate the truck. I've been very pleased with the vehicle. opportunity and time to truly evaluate the truck. I've been very pleased with the vehicle. More

I was very happy with the service I was given by Homer Disher of Ford-Lincoln of Franklin. I like doing the bulk of the shopping for new cars on the internet. Homer was very accomodating and made it a p Disher of Ford-Lincoln of Franklin. I like doing the bulk of the shopping for new cars on the internet. Homer was very accomodating and made it a pleasant experience. More

I wanted to thank Clyde Maxwell for his professionalism. Ford Lincoln of Franklin met and exceeded all of my expectations. I have been in the car business for 14 years and this dealership was great to work Ford Lincoln of Franklin met and exceeded all of my expectations. I have been in the car business for 14 years and this dealership was great to work with. The finance manager was a true pro and treated me excellent. Clyde was great with his follow up and was extra curtious to my wife and son. I would just like to say thanks to the whole staff for making this experience great. More