Ford of Franklin

Me and my wife were looking for a deal on a 2024 Lincoln Nautilus Hybrid. My wife what some specifics that she wanted with the car like the light interior, sunroof, etc. we looked all over the country onlin Nautilus Hybrid. My wife what some specifics that she wanted with the car like the light interior, sunroof, etc. we looked all over the country online and came across Lincoln of Franklin. She reached out and was contacted by Miguel. He immediately went to work in finding her one that met all of her wants and was able to put a great deal together for the new vehicle, our trade in and finance options. We also live in Florida so we were concerned with having to drive up to Tennessee with the trade in and back with the new vehicle. Miguel and team took care of us and arranged delivery of the new vehicle to our house as well as taking the trade in off our hands without us paying any penny extra. We have been completely happy with our purchase and experience and thank Miguel and Lincoln of Franklin for the experience. More

I recently had an outstanding experience purchasing a vehicle from Summer Bell at Ford Lincoln of Franklin. Her professionalism and warm demeanor made me feel welcomed from the start. Summer showcase vehicle from Summer Bell at Ford Lincoln of Franklin. Her professionalism and warm demeanor made me feel welcomed from the start. Summer showcased impressive knowledge about the Ford lineup, thoroughly explaining features and answering all my questions. For example, she highlighted the advanced safety technologies in the Ford Explorer, demonstrating how they would benefit my family. What truly set her apart was her ability to understand my specific needs. She listened attentively and recommended options that aligned perfectly with what I was looking for, even suggesting test drives of models I hadn’t considered. Thanks to her guidance, I drove away in a car I absolutely love. I highly recommend Summer and her dealership for anyone looking for a seamless and enjoyable car-buying experience! More

Ben was very friendly as was everyone there. Very professional. Explained things so that I could understand them. Very professional. Explained things so that I could understand them. More

I have done business with Ford for many years then my sales rep Ben was very informative very polite and very quick to respond to every email sales rep Ben was very informative very polite and very quick to respond to every email More

They had exactly what I needed, definitely recommend them for anyone, ecstatic over my purchase. Highly recommend Summer Bell, she was incredible to me throughout the entire process, friendly, accommodating, for anyone, ecstatic over my purchase. Highly recommend Summer Bell, she was incredible to me throughout the entire process, friendly, accommodating, and patient . 😁 More

Miguel always goes above and beyond to take care of me and my family when buying a vehicle. Repeat customer because of him! and my family when buying a vehicle. Repeat customer because of him! More

Ford/Lincoln of Franklin created an incredibly positive buying experience. Specifically, Miguel Villanueva is a very personable salesman, and he assisted me in finding the right Lincoln Navigator optioned buying experience. Specifically, Miguel Villanueva is a very personable salesman, and he assisted me in finding the right Lincoln Navigator optioned with all my requirements. I live in northern Kentucky, near Cincinnati, Oh, and once the deal was done, Miguel arranged for the SUV delivery to my front door. I would not change anything in this entire experience. I highly recommend Ford/Lincoln of Franklin and definitely recommend working with Miguel. More

We had a good experience with Lincoln of Franklin buying a car. Jeff, our salesperson was responsive and found the car we were looking for. The whole process was easy. a car. Jeff, our salesperson was responsive and found the car we were looking for. The whole process was easy. More

Buying a car should be fun not a hassle from extremely pushy sales associates, working with Chloe was just the opposite. She made buying a car fun and happy, the way it should be. She helped locate just t pushy sales associates, working with Chloe was just the opposite. She made buying a car fun and happy, the way it should be. She helped locate just the vehicle we wanted and quickly. Thank you Chloe. More

Had such a great experience Brooke took fantastic care of me. I’ve gone to multiple dealerships and had a series of different advisors throughout. She really stood out and was super helpful and me. I’ve gone to multiple dealerships and had a series of different advisors throughout. She really stood out and was super helpful and More