Ford of Franklin

Sales rep was very knowledgeable and responded quickly with updates and answers to questions. He also expedited the process by working ahead on paperwork. He kept the process moving without being pushy. with updates and answers to questions. He also expedited the process by working ahead on paperwork. He kept the process moving without being pushy. More

Steve Farrar made my visiting the Ford dealership a wonderful experience. Most interactions were over the phone with updates on my order however when I did need to go to the dealership it was always wonderful experience. Most interactions were over the phone with updates on my order however when I did need to go to the dealership it was always a positive experience. More

Steve was very friendly and helpful. He went the extra mile to help me. Being Nice goes a long way. He went the extra mile to help me. Being Nice goes a long way. More

I needed a car of my own after college, and Stephen helped me find a great deal that fit within my budget. And later, when the lease was ending, he helped me understand all my options! helped me find a great deal that fit within my budget. And later, when the lease was ending, he helped me understand all my options! More

Well I definitely give Summer Bell and Norm Hanes 10 out of 5 stars 🌟! This was the easiest and best experience I have ever had car shopping! I was dreading it at first. But summer made it so simple for m of 5 stars 🌟! This was the easiest and best experience I have ever had car shopping! I was dreading it at first. But summer made it so simple for me! I would recommend ford of franklin, summer bell, and norm Hanes to any potential vehicle buyer! I know next time we want a vehicle we will be coming back there before anywhere else! They were just exceptional 👏. More

Great job. Kept the process efficient. His knowledge of the options was excellent, offering several ideas to assist in the process. Kept the process efficient. His knowledge of the options was excellent, offering several ideas to assist in the process. More

Casey and Jeff were easy to Work with. They stayed late on a Friday night to complete the deal. They stayed late on a Friday night to complete the deal. More

Casey and Bri did a great job! Highly recommend! Make sure you ask for Casey Highly recommend! Make sure you ask for Casey More

Casey was very helpful and they stayed late to get our car buying done that day car buying done that day More

I just bought a Ford Bronco Sport from Jeff Dawson at Ford of Franklin! I love it! I had scheduled to test drive a used Ford Bronco Sport, however when I got to the dealership, I asked if I could test dr Ford of Franklin! I love it! I had scheduled to test drive a used Ford Bronco Sport, however when I got to the dealership, I asked if I could test drive a 2024 model instead. He was very helpful in agreeing to do it without hesitation. In past experiences with car dealerships, I have felt pushed into buying, however Jeff didn't make me feel this way at all. He went with the flow, and I greatly appreciated him not making me feel like a number. I also love Ford of Franklin because they offer Lifetime Powertrain Warranties on all New vehicles. Some used vehicles also have the Lifetime Powertrain warranty. Jeff was very professional and helpful during my visit with him. I would highly recommend him for your next vehicle purchase! Thank you Jeff for all of your help! More