Ford of Franklin

Out of town purchase requires great trust in the sales person to accurately describe condition and details of the vehicle. Couldn’t have asked for more. Stephen Farrar was extremely knowledgeable and a pl person to accurately describe condition and details of the vehicle. Couldn’t have asked for more. Stephen Farrar was extremely knowledgeable and a pleasure to work with. He and the dealership went above and beyond to ensure a smooth seamless process and above expectations on delivery of the vehicle in time for my wife’s birthday. Communication was spot on. FaceTime walk around meant the world to us. Great price, great vehicle, great salesman and awesome transaction from the finance department and the dealership as a whole. Highly recommend to everyone. If I could give 6 stars I would. More

Steve was fantastic to work with. The price was exactly what he said it would be. We are totally satisfied. The price was exactly what he said it would be. We are totally satisfied. More

I had everything I needed and more it was fantastic all aground the staff was friendly. aground the staff was friendly. More

I just wanted to be sure that not just Justin bailey gets credit, as thats the only folks you have to choose form in service but that all of the guys that are in the service area get credit. credit, as thats the only folks you have to choose form in service but that all of the guys that are in the service area get credit. More

The entire event was seamless. I went in there on a sat morning and they squeezed me in which to be honest I wasn’t anticipating, well done I went in there on a sat morning and they squeezed me in which to be honest I wasn’t anticipating, well done More

This is for the lincoln side of things but was not an option when making the selection. Brooke who does the scheduling is by far, the most upbeat and friendly person ever. I enjoy that she makes an effor option when making the selection. Brooke who does the scheduling is by far, the most upbeat and friendly person ever. I enjoy that she makes an effort to care about me as a customer. More

What a wonderful group of guys they have in the service area. They were friendly ans greeted me right away. Talk about being made to feel like family. Now, if they could just improve on their coffee select area. They were friendly ans greeted me right away. Talk about being made to feel like family. Now, if they could just improve on their coffee selection. More

I recently bought a 2023 Ford Bronco Sport, and I worked with Jordan Kelley. He was phenomenal with his knowledge and customer service. I worked with him throughout the week because I was deciding between a with Jordan Kelley. He was phenomenal with his knowledge and customer service. I worked with him throughout the week because I was deciding between a few different body styles and he made it possible for me to leave the lot with my dream car. Jordan explained every aspect of the sale and I never questioned what was going on. He was very informative. The whole process was streamlined and way too easy! My family will absolutely be back to purchase from Jordan. He was transparent and honest. It felt like I was working with family! Thank you Jordan!!! More

Coming through town I was able to get my vehicle serviced quickly. I could not believe the turn around speed they had. Especially con, I didn’t purchase there abs had never been there. Kiddos to their team f quickly. I could not believe the turn around speed they had. Especially con, I didn’t purchase there abs had never been there. Kiddos to their team for making me feel like family. More