Ford of Franklin

Miguel is the best salesman we’ve ever had. He went above and beyond in taking care of us on our purchase of our new Navigator. We will definitely recommend him to anyone looking to buy a vehic He went above and beyond in taking care of us on our purchase of our new Navigator. We will definitely recommend him to anyone looking to buy a vehicle. More

I arrived early for my routine maintenance. I was greeted promptly, signed the authorization for service and enjoyed a complementary cup of coffee. My vehicle was ready to go in an hour followi I was greeted promptly, signed the authorization for service and enjoyed a complementary cup of coffee. My vehicle was ready to go in an hour following an exterior wash and vacuuming inside. Great service! More

If you're looking for a new car or truck please take the time to stop by this dealership and ask for Jordan Kelley. He's hands-down the most knowledgeable, professional sales consultant I've ever dealt with time to stop by this dealership and ask for Jordan Kelley. He's hands-down the most knowledgeable, professional sales consultant I've ever dealt with. The man deserves a raise so please go buy from him. More

Everyone I met was so helpful and friendly. Parker Bruen was exceptional. I just came to look and he won me over. The vehicle didn’t have several features I wanted, but he convinced me what a n Parker Bruen was exceptional. I just came to look and he won me over. The vehicle didn’t have several features I wanted, but he convinced me what a nice vehicle it truly was and I felt lucky you had one I could love that met all my needs. I really liked your dealership. Everyone was great to work with and so helpful!!! I went back the next day to take a title on my trade-in vehicle. He was right there answering more questions and concerns. He showed us more features and hooked up our I-phones to vehicle. He set me up with Ford Pass app. I really enjoyed my experience, but even better I got the vehicle I needed. Norm was so good to me convincing me I needed the Wrap around warranty and working with me to make it happen! I met Neil that’s going to help me get my crossbars installed and very nice. Your dealership ROCKS 🎉🌹❤️! Then I get a call from Lauren congratulating me and offering her assistance! That was very nice! I highly recommend your dealership! KUDOS! More

Very informative and friendly staff. Met me as soon as I drove up, gave me an estimated time the work would be done. The job was done exactly when they said it would be. Met me as soon as I drove up, gave me an estimated time the work would be done. The job was done exactly when they said it would be. More

Taylor is the best,we get approved less than 10 minutes! very friendly,highly motivated for helping with any vehicle. very friendly,highly motivated for helping with any vehicle. More

Miguel is great! ! My first car transaction went smoothly and was a very very nice experience for me. The dealership explained to me everything I want to know plus wou ! My first car transaction went smoothly and was a very very nice experience for me. The dealership explained to me everything I want to know plus would answer my inquiries every now and then if I missed one. Would love to purchase a second car here if I got the funds I need! Recommended!! More

Excellent service, had a lot of help from Lauren when my mkz was having some issues and she made sure they were all resolved. Thank you so much! Will continue to keep this as my go to Dealership mkz was having some issues and she made sure they were all resolved. Thank you so much! Will continue to keep this as my go to Dealership More