Ford of Franklin

Thanks to Sam Harrington I had an A+ 5 star experience at Ford Lincoln of Franklin! Sam was courteous, kind, patient, attentive and made us feel extremely relaxed and at ease. He's a true professional who ca Ford Lincoln of Franklin! Sam was courteous, kind, patient, attentive and made us feel extremely relaxed and at ease. He's a true professional who cares about the customer. He made the process simple, smooth and enjoyable. If you're buying a car in Tennessee, go see Sam at Ford Lincoln of Franklin. I can't thank you enough Sam!! I love my new Ford Edge!! Take Care & God Bless!! ~ Michael M. More

Chris was extremely helpful, quick with service and to the point on the issues with my truck Had me in and out ASAP. Great person to deal with and extremely professional. the point on the issues with my truck Had me in and out ASAP. Great person to deal with and extremely professional. More

Went in to get some recall work performed on my MKZ. People were professional, work was performed on a timely basis and the car was returned in great condition. People were professional, work was performed on a timely basis and the car was returned in great condition. More

This is the 2nd truck I have purchased from Ford/Lincoln of Franklin,(I purchased a 2010 Lariat when it was Alexander Ford.) Ford/Lincoln of Franklin has been and is a premier dealership, in my opinion. T of Franklin,(I purchased a 2010 Lariat when it was Alexander Ford.) Ford/Lincoln of Franklin has been and is a premier dealership, in my opinion. Their staff, sales representatives and finance personnel are professional, understanding and TOTALLY committed to the customer. In the most recent purchase of my 2021 Ford truck, the sales person was EXCEPTIONALLY helpful, polite and PROFESSIONAL. I had some difficulties with the SYNC system, and Sam went above and beyond to help me through them. I have and will in the future recommend Ford/Lincoln of Franklin to my friends and acquaintances. I also thank Samuel Harrington for his conscientious and professional assistance with the purchase and guiding me through the technology. He is a true pro!!!!!!!!! Promote this guy!!! More

Thanks for all you did, Simeon Garcia. You were very helpful and informative. You definitely made the sale. We will definitely send others your way. helpful and informative. You definitely made the sale. We will definitely send others your way. More

They were willing to meet me halfway in resolving a dispute relative to the servicing of my car. They were also very courteous and professional. dispute relative to the servicing of my car. They were also very courteous and professional. More

My experience with Ford Lincoln of Franklin from my first inquiry to my purchase was uncomplicated. They made the process of purchasing online an easy transaction. My salesman, Taylor, was great to work with inquiry to my purchase was uncomplicated. They made the process of purchasing online an easy transaction. My salesman, Taylor, was great to work with and did not hassle me. I highly recommend this dealership! More

My car cranks up smoothly and runs great! Your service department was friendly and listened to what I had to say. And most importantly they got my vehicle back to me very quickly. I am extremely satisfied department was friendly and listened to what I had to say. And most importantly they got my vehicle back to me very quickly. I am extremely satisfied with the work you did for me! More

Daniel was great but this is the dumbest thing I’ve ever seen making people have to write 25 words to submit a review remove this!’ seen making people have to write 25 words to submit a review remove this!’ More