Ford of Franklin

Unquestionably the best experience I have ever had!!! This was the easiest most pleasant van buying experience ever! Hats off to Stephen Farrar! Would highly recommend Ford Lincoln of Franklin TN, we dro This was the easiest most pleasant van buying experience ever! Hats off to Stephen Farrar! Would highly recommend Ford Lincoln of Franklin TN, we drove over an hour and was well worth it. More

I had a great experience and a very good guy who helped me get to dealership and took care of me quickly and affordable I would tell others about Ford dealership of Franklin me get to dealership and took care of me quickly and affordable I would tell others about Ford dealership of Franklin More

Brought my Certified pre owned 2018 Ford F-150 that I had purchased from another dealer in to have the transmission and paint looked at. Daniel Liese was the one that took care of me. Very understanding, h purchased from another dealer in to have the transmission and paint looked at. Daniel Liese was the one that took care of me. Very understanding, helpful, and went above and beyond to make sure the issue was taken care of. Very satisfied with his help and would highly recommend him if you find yourself in their service department. More

Hunter, Matt and Phil should teach classes on customer focus. I was treated like a king and this purchase exceeded my expectations. I was impressed with the kindness I received and the whole purchase from focus. I was treated like a king and this purchase exceeded my expectations. I was impressed with the kindness I received and the whole purchase from start to out the door was wonderful. Other businesses should take note of the great customer focus at Ford of Franklin. Thanks! More

We always take our cars for service to the Franklin Ford Dealership In Franklin Tennessee And their service Department is the Best around. Our service guy is Hunter Rose and he is a Outstanding Team member Dealership In Franklin Tennessee And their service Department is the Best around. Our service guy is Hunter Rose and he is a Outstanding Team member who takes care of hi customers? More

While this was a tricky electrical situation, Hunter took an amazing interest in us and managed to have the problem resolved so we had our vehicle back before Christmas. We would definitely contact Hunter f an amazing interest in us and managed to have the problem resolved so we had our vehicle back before Christmas. We would definitely contact Hunter for our next service visit! Very impressive employee! More

Had problems with my truck on the way home, the guys at Ford Lincoln of Franklin got me in right away and fixed my problem. Could not ask for a better experience Ford Lincoln of Franklin got me in right away and fixed my problem. Could not ask for a better experience More

I scheduled an appointment to get routine service on my 2019 F 150. Tanner Cormier was very easy to work with. Very professional. He provided periodic updates during the service. The truck was ready exactl 2019 F 150. Tanner Cormier was very easy to work with. Very professional. He provided periodic updates during the service. The truck was ready exactly as promised. More

Ford of Franklin did a great job of finding a 2020 Escape Titanium in the right color with the right options and getting it to the dealership promptly, prepped and ready for delivery. Our Salesman, Hunter S Titanium in the right color with the right options and getting it to the dealership promptly, prepped and ready for delivery. Our Salesman, Hunter Stinson, was outstanding. He facilitated our trade-in, made sure our deal met our expectations and covered all of the features and communications. More

Recently I purchased a new 2020 Lincoln Continental Reserve from Ford Lincoln of Franklin. And I have to say it was a wonderful experience. I could not have asked for a better treatment by the staff, Reserve from Ford Lincoln of Franklin. And I have to say it was a wonderful experience. I could not have asked for a better treatment by the staff, especially from the Customer Relations Manager, Lauren DiStephano. She went out of her way to make me feel important, comfortable and happy with my purchase. She made it such a pleasant experience. She made sure all my questions and concerns were taken care of. I don’t think I have had a better experience when purchasing a vehicle. Thank You! More