
Ford of Franklin
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Gina Gilman in service was very helpful.Called or Texted Gina Gilman in service was very helpful. Called or Texted back and keep me informed on the status of my repair. I always take my vehicle to Franklin Gina Gilman in service was very helpful. Called or Texted back and keep me informed on the status of my repair. I always take my vehicle to Franklin Ford for Service More
Caleb Tinsley was an exceptional salesman, very patient as we looked at many vehicles before we decided. He was very knowledgeable about the different vehicles and their specs. He made the transaction as s as we looked at many vehicles before we decided. He was very knowledgeable about the different vehicles and their specs. He made the transaction as seamless as possible. I would highly recommend Caleb and Franklin Lincoln Ford. More
My wife and I were very pleased with our salesman, Luke Stinson. He did an exceptional job! This new car was the exactly what we had been looking for during the past week. Stinson. He did an exceptional job! This new car was the exactly what we had been looking for during the past week. More
Franklin Lincoln made my dream come true! They listened to my wants and needs and worked with me to make the purchase of my Corsair. I am extremely pleased with my new luxury SUV! to my wants and needs and worked with me to make the purchase of my Corsair. I am extremely pleased with my new luxury SUV! More
Travis tucker was absolutely amazing. Very helpful when the other dealership I went too wouldn’t help me I came to ford Lincoln and and Tuck helped me and did such a wonderful job beautiful person inside a the other dealership I went too wouldn’t help me I came to ford Lincoln and and Tuck helped me and did such a wonderful job beautiful person inside and out I truly appreciated everything they did for me and I walked away with a beautiful blue Ford F-150 and I am so in love with my truck! I highly recommend this man for anyone who is looking for a ford! So amazing thank you all so much! More
In 2018 I bought a new Ford f150, although I got off to a rocky start with the sales department, they reached out and did everything possible to satisfy me. I have had my truck in for service, regular mainte rocky start with the sales department, they reached out and did everything possible to satisfy me. I have had my truck in for service, regular maintenance and a rear differential issue and have always received excellent customer service. I recommend this dealership to anyone who needs a new vehicle, repair work, or just need regular maintenance. More
Absolutely the bomb!!! Laid back team with knowledge... it's all about the customer.... fun atmosphere.... no pushy anything.... Thank you for making it so EASY.. it's all about the customer.... fun atmosphere.... no pushy anything.... Thank you for making it so EASY.. More
Contacted the dealership and was immediately given a sales rep who called me. I informed what I was looking for and he then sent me all trucks that fit my interests. Hunter worked with me to ensure ever sales rep who called me. I informed what I was looking for and he then sent me all trucks that fit my interests. Hunter worked with me to ensure everything I was interested could be given. Needless to say I made a new car purchase because I felt over the phone I could trust him and the dealership. They didn't disappoint! The next day he brought the truck down all clean and washed up and exactly as he and the pictures described. Great dealership, knowledgeable representative and overall a fantastic experience even considering this was an out of state purchase! Highly recommend!! More

Everyone was very nice. We drove 6 hours from another state to purchase a vehicle. Stephen made sure everything was ready when we arrived. There were no surprises, which was great. Very easy to deal with state to purchase a vehicle. Stephen made sure everything was ready when we arrived. There were no surprises, which was great. Very easy to deal with. More
Recall on Ford Edge brake booster Dealer refused to replace the brake booster under recall..Advised we had the extended warranty service manager still refused.Booster replaced by anot Dealer refused to replace the brake booster under recall..Advised we had the extended warranty service manager still refused.Booster replaced by another dealer.Sad More