Ford of Franklin

Jordan was very good to work with. Worked with this dealership several times. Always pleasant and good to work with. Will send friends and relatives here. Very friendly place to do bu Worked with this dealership several times. Always pleasant and good to work with. Will send friends and relatives here. Very friendly place to do business. More

Maintenance Good job. Helpful in explaining how new brakes worked. Wish they would have told me about this type of brakes and potential problems when we bought th Good job. Helpful in explaining how new brakes worked. Wish they would have told me about this type of brakes and potential problems when we bought the car. It would have alleviated a lot of worry, heartache and wasted time. More

Great and fast service!!! I called on Thursday afternoon and Chris E. scheduled an appointment for us on Friday morning. Our 2009 Ford Expedition SUV service was completed on S I called on Thursday afternoon and Chris E. scheduled an appointment for us on Friday morning. Our 2009 Ford Expedition SUV service was completed on Saturday afternoon. Chris E. was truly professional and friendly explaining everything clearly. All of the issues that we listed were fixed properly and it runs wonderfully. More

Greta Folks! I went to the dealership not expecting to purchase the Jeep Wrangler I was looking at because of prior experience with other dealerships since I have I went to the dealership not expecting to purchase the Jeep Wrangler I was looking at because of prior experience with other dealerships since I have been looking for my Jeep. We called ahead to make sure it was still available and Stephen F met us outside with the key and we went for a ride. The Jeep was well maintained and we loved it, so when we went in to chat the process was super easy. The financial guy, I can't remember his name, was easy to talk to and actually listened to us. It took less than 10 minutes to reach a deal and we drove our new Jeep home! Great people at Ford Lincoln of Franklin! More

Stephen went above and beyond to make sure that our needs were taken care of and made the whole process of buying a car very stress free and easy. were taken care of and made the whole process of buying a car very stress free and easy. More

Service on 2006 Ford Ranger My Ranger had a check engine light on Saturday-- didn't drive it till Monday morn-took the Ranger to Ford-Lincoln of Franklin on Monday morn--it was My Ranger had a check engine light on Saturday-- didn't drive it till Monday morn-took the Ranger to Ford-Lincoln of Franklin on Monday morn--it was serviced and returned to me on Wed AM--great work great service--thanks --gene kleiser More

This was my first purchase from Ford Lincoln of Franklin and it could have not gone any smoother both with the transaction itself as well as with Stephen who served as my point of contact though out the pro and it could have not gone any smoother both with the transaction itself as well as with Stephen who served as my point of contact though out the process. I am also appreciative of the fact that they are a USAA certified dealship which is how I located them in the first place through USAAs car buying program. I will definitely reach out to them again when it comes time to purchase another vehicle. More

Took care of the issue understood the issue and ordered the parts and fixed it the first time. Chris has been great to work with for a number of years. Keep him around pleas understood the issue and ordered the parts and fixed it the first time. Chris has been great to work with for a number of years. Keep him around please. More