Ford of Franklin

Lexi was amazing to work with and made the entire process so smooth! We will definitely be back for our next car! so smooth! We will definitely be back for our next car! More

Ben Rhett was very professional, patient, kind and extremely knowledgeable about the 2025 Lincoln Nautilus. extremely knowledgeable about the 2025 Lincoln Nautilus. More

This was the best car buying experience I’ve ever had. Lexie made the experience very easy. Lexie made the experience very easy. More

Lexie was so helpful in helping me with the purchase of my 2024 Expedition. She listened to my concerns and what I expected and worked through the process quickly. I wasn’t there long before we had a deal my 2024 Expedition. She listened to my concerns and what I expected and worked through the process quickly. I wasn’t there long before we had a deal with my F-150 trade worked out! I highly recommend Lexie and the Ford of Franklin team! More

I recently had the pleasure of purchasing my first new car, and I couldn't be happier with the experience, largely thanks to Lexie at Ford Lincoln of Franklin. From the moment I walked into the dealership car, and I couldn't be happier with the experience, largely thanks to Lexie at Ford Lincoln of Franklin. From the moment I walked into the dealership, Lexie’s warm and welcoming demeanor put me at ease. She took the time to understand my needs and preferences, guiding me through the various options without any pressure. Lexie’s extensive knowledge about the vehicles was impressive, and she patiently answered all my questions, ensuring I felt confident in my choices. What truly stood out was her genuine enthusiasm for helping me find the perfect car that suited my lifestyle and budget. She even went above and beyond, providing insights into financing options and making the entire process smooth and enjoyable. Thanks to Lexie, I drove away not just with a new car, but with a sense of excitement and satisfaction that I will carry with me for years. If you're looking for a car and want an stress-free experience with a salesperson who truly cares, I highly recommend reaching out to Lexie at Ford Lincoln of Franklin. She's amazing! More

Excellent Experience Communication was Awesome You can see the Truest Caring Experience from The Entire Used Vehicle Team !!!! can see the Truest Caring Experience from The Entire Used Vehicle Team !!!! More

Typical dealership that isn't concerned about the customer and only what is good for them. Tried to tach on random fees during the sale and finance process in the hopes you aren't paying attention. H customer and only what is good for them. Tried to tach on random fees during the sale and finance process in the hopes you aren't paying attention. Had to fight for things that were agreed upon in the deal that i was told they would take care of and then tried to make it my responsibility. Little to no followup when asking questions or seeking resolution. Still waiting on a response about something that came up post sale regarding the 45 day warranty. More

Cody and Jason were amazing to deal with. The service at the dealership was great. Buy from them!! The service at the dealership was great. Buy from them!! More

Had the privilege of purchasing a new vehicle from Franklin Ford. Our sales person Zach, was very helpful, he was extremely nice, polite and made sure we had all we needed Franklin Ford. Our sales person Zach, was very helpful, he was extremely nice, polite and made sure we had all we needed More

Lexie made the buying process easy for us. She answered all our questions and seamlessly transitioned us to various team members for other conversations like financing. When we experienced iss She answered all our questions and seamlessly transitioned us to various team members for other conversations like financing. When we experienced issues regarding our trade in, Lexie worked with us to confirm all details & to follow up. Thanks, Lexie!! More