Ford of Franklin

Helpful and informative end to end experience Thank you Patrick for sharing your time and experience Thank you Stephen for checking in on me a few times after the purchase! That touch base service Thank you Patrick for sharing your time and experience Thank you Stephen for checking in on me a few times after the purchase! That touch base service makes me want to recommend this dealership over others. More

Service Lincoln Service Advisor Eric Jones is the absolute best! I’ve been to several dealerships across many car brands and he is the best service advisor I Lincoln Service Advisor Eric Jones is the absolute best! I’ve been to several dealerships across many car brands and he is the best service advisor I’ve come across yet. More

Thank you! Purchased a car last night and am so happy with it! Everyone I worked with was very nice, knowledgeable, and patient with us. Thank you! Purchased a car last night and am so happy with it! Everyone I worked with was very nice, knowledgeable, and patient with us. Thank you! More

Thanks! THIS IS THE SECOND VEHICLE I'VE PURCHASED FROM STEPHEN FARRAR and both times everything went well and couldn't be happier with the experiences. THIS IS THE SECOND VEHICLE I'VE PURCHASED FROM STEPHEN FARRAR and both times everything went well and couldn't be happier with the experiences. More

My F250 Purchase I found the truck I purchased at Franklin Lincoln Ford. I was delayed a week getting to the dealership to see the truck and Steven was more than kind I found the truck I purchased at Franklin Lincoln Ford. I was delayed a week getting to the dealership to see the truck and Steven was more than kind in sending detailed photos and all the information he could obtain on the vehicle. As soon as I returned from my daughter’s wedding in Key West he text me and we were able to meet. I found him to a very kind and straight forward person. He did everything I asked for on the truck and went over and above to make sure we were happy with the vehicle. We appreciate the kindness and effort he exerted to make the buying experience as pleasant and smooth as I’ve ever had I will always be a customer of Franklin Lincoln Ford because of the way we were treated and the quality truck we have Thank you Stephen Farrar More

Best Customer Service Jay was knowledgeable about all vehicles and did not make us feel pressured. He is honest and I am very happy to have worked with him Jay was knowledgeable about all vehicles and did not make us feel pressured. He is honest and I am very happy to have worked with him More

Received excellent service. I received outstanding service on my visit last week. CJ was very courteous and professional. He explained the services I needed and went over them wi I received outstanding service on my visit last week. CJ was very courteous and professional. He explained the services I needed and went over them with me at completion. More

Excellent Personnel! Excellent Service! Stephen, “the guy with the purple pen”, was a great help on Sunday and today. CJ in service also very helpful. Can’t praise enough! Stephen, “the guy with the purple pen”, was a great help on Sunday and today. CJ in service also very helpful. Can’t praise enough! More

Great staff! Had a lot of car trouble and Stephen was able to help me out and find me a new car that I’m in love with! I highly recommend him. Since I have purchas Had a lot of car trouble and Stephen was able to help me out and find me a new car that I’m in love with! I highly recommend him. Since I have purchased my car, he has continued to reach out to make sure I’m still loving my car. Most sales people stop after they’ve sold you what they want but Stephen has gone above and beyond. I can’t thank him enough for all he has done for me! More

Great Service with Hunter Great service. Hunter did an excellent job ensuring I had updates on the status of the work being done with my truck. One it was finished, he walked Great service. Hunter did an excellent job ensuring I had updates on the status of the work being done with my truck. One it was finished, he walked through all the different items that were addressed and ensured I was happy with the outcome. I would recommend Ford of Franklin service to anyone looking for quality work. Ask for Hunter. More