Ford of Franklin

Great service from beginning to end! Chris was polite and professional. I felt like my time was respected as I had to leave my vehicle and go to work. The communic from beginning to end! Chris was polite and professional. I felt like my time was respected as I had to leave my vehicle and go to work. The communication throughput the time my vehicle was being serviced was top notch. More

Fast, Efficient and Easy Tucker worked hard to ensure the vehicle I wanted worked out for me. He was straight forward with what it would take and what we could or could not n Tucker worked hard to ensure the vehicle I wanted worked out for me. He was straight forward with what it would take and what we could or could not negotiate. Closing the deal took minutes vs hours and I was in and out of the dealership within an hour. More

Martavius worked magic! The group at Ford Lincoln or Franklin, especially Martavius, worked hard to make a tough deal work out for us. Martavius worked hard within our bound The group at Ford Lincoln or Franklin, especially Martavius, worked hard to make a tough deal work out for us. Martavius worked hard within our boundaries and put together several options - all of which met our needs in different ways. The entire process was a great experience and Jody at the end tops it al off. I will be back next month with Martavius for one more car and could not be happier. More

Great service from beginning to end. The experience was easy and convenient. I felt like my time was respected as I had to leave my vehicle and go to work. The comm from beginning to end. The experience was easy and convenient. I felt like my time was respected as I had to leave my vehicle and go to work. The communication throughput the time my vehicle was being serviced was top notch. I always new the state of service being done and exactly when my vehicle was ready to be picked up. More

PLEASANT PURCHASE Jordan Kelley was my salesman. He was knowledgeable and from exchanges by email, he had some options for what I was looking for. He was patient, arran Jordan Kelley was my salesman. He was knowledgeable and from exchanges by email, he had some options for what I was looking for. He was patient, arranged for multiple test drives and made the whole experience smooth and enjoyable. The whole staff we met during our purchase on Aug 26 were helpful and welcomed us at every opportunity. I highly recommend Ford Lincoln of Franklin and their staff! More

Used Vehicle Purchase Experience Jay and Austin were very professional in their working with us, especially Austin in our price negotiation. For a cash sale, waiting for finance to me Jay and Austin were very professional in their working with us, especially Austin in our price negotiation. For a cash sale, waiting for finance to meet with us was too long. Sunday was a contributing factor but still too long given the fact we had a 3.5 - 4 hour drive home. Still, overall a good experience and pleased with the overall outcome. More

Hard working / Fair Price Sales Thank you Ryan Forster- Franklin TN Ford. Great feeling leaving the dealership with my New Ford. Ryan’s a hard working salesman for the people! Tre- Thank you Ryan Forster- Franklin TN Ford. Great feeling leaving the dealership with my New Ford. Ryan’s a hard working salesman for the people! Tre- sales manger, great communication ready to deal to make the deal. Fair/ and well balanced TEAM. More

Great service I was surprised that even without an appointment they were able to work me in on a Saturday to do both the factory recall and routine maintenance. Pro I was surprised that even without an appointment they were able to work me in on a Saturday to do both the factory recall and routine maintenance. Professional Service the whole time More

Great experience I had been researching trucks for several weeks and totally confused by all of the information online. The sales staff was very knowledgeable and pati I had been researching trucks for several weeks and totally confused by all of the information online. The sales staff was very knowledgeable and patient in explaining the options available on the Ford F-150. I felt no pressure and they gave me a great deal on my new 2019 truck. I would recommend anyone looking for a new Ford or Lincoln give them a visit. More

Highly recommend We would highly recommend Austin W. at Ford Lincoln of Franklin. He exceeded all of our expectations with our purchase. He went out of his way to find We would highly recommend Austin W. at Ford Lincoln of Franklin. He exceeded all of our expectations with our purchase. He went out of his way to find us the exact car we were looking to purchase with a great value! He provided great service as well. More