Ford of Franklin

CJ is great! I knew I needed an oil change so when I received a message on the Lincoln App that my battery was low I knew I needed to call and schedule an appointm I knew I needed an oil change so when I received a message on the Lincoln App that my battery was low I knew I needed to call and schedule an appointment. Needless to say I did not think about scheduling the appointment until I was driving past the dealership after work. I pulled in and was greeting by CJ who was very friendly and was able to get me in that afternoon and get me a Rental Car. I was out of the dealership within 30 minutes! I received text messages of the progress on my car and when it was ready to pick up the next day! Very efficient! More

A good experience I had a very good experience dealing with Ford Lincoln of Franklin. Ryan Newton was so easy working with. I am glad I went to this dealership? I had a very good experience dealing with Ford Lincoln of Franklin. Ryan Newton was so easy working with. I am glad I went to this dealership? More

Cody was great to work with! This was the best car buying experience we have ever had. Everyone was pleasant and kind at the dealership. We had contacted them prior and let them k This was the best car buying experience we have ever had. Everyone was pleasant and kind at the dealership. We had contacted them prior and let them know which car we were interested in looking at. They didn't hassle us about test driving other cars or try to sell us a newer/more expensive model. They were quick and easy to deal with and found the best deal for us. Cody was easy to talk to and made the whole process simple. We would highly recommend this place to anyone looking for a car. More

Brian Warren is courteous, friendly and very professional. I have brought several cars from same car dealership in my home town; Austintown, OH from the 2011 until 2015. It's always been comfortable and good I have brought several cars from same car dealership in my home town; Austintown, OH from the 2011 until 2015. It's always been comfortable and good experience, but when I went the process of purchasing my new vehicle here at Ford Lincoln of Franklin. It blow my socks off!! I was excited and extremely joyful in the whole process of working with the Brian to secure the purchase of my new vehicle. I meet all the staff members who were involved;they who were friendly and knowledgeable during my meeting at Franklin Ford. More

Jeff Dawson is courteous, friendly and very professional. We have bought several cars from Jeff Dawson and he has always been very helpful and can always answers any questions we may have. We would not hesit We have bought several cars from Jeff Dawson and he has always been very helpful and can always answers any questions we may have. We would not hesitate to recommend him to anyone we know who may be thinking of getting a car. More

Exceptional Experience The sales, administrative and financial staff were very courteous, knowledgeable and professional during our meetings with them while at Franklin For The sales, administrative and financial staff were very courteous, knowledgeable and professional during our meetings with them while at Franklin Ford / Lincoln. I was very appreciative of how our sales representative, Charles Taylor, explained all the new car options available to us. More

Excellent service and salesperson Laura Brown was exceptional. She followed up with me consistently, answered all my questions, and I would definitely refer her to a friend. The mana Laura Brown was exceptional. She followed up with me consistently, answered all my questions, and I would definitely refer her to a friend. The manager and the account finance person were also very helpful More

Mr Marcus Smith and mr Jeff Dawson These two gentleman are very professional and I would recommend them to anyone . Because they always help you when you ask them questions and concerns These two gentleman are very professional and I would recommend them to anyone . Because they always help you when you ask them questions and concerns about you car. More

Tammy Muse and David Vandiver were a joy to deal with. Tammy knew her product backward and forward. Very professional first class! I would definitely refer friends to her to buy a car - woman on a missio Tammy knew her product backward and forward. Very professional first class! I would definitely refer friends to her to buy a car - woman on a mission to provide top notch customer service More