Ford of Franklin

Amazing customer service! The entire FLOF of team was helpful, friendly, patient, and honest. Cody worked with me for 3 months to find the perfect car! Extremely happy! The entire FLOF of team was helpful, friendly, patient, and honest. Cody worked with me for 3 months to find the perfect car! Extremely happy! More

Key for Two We will soon have a new driver in the house and have purchased a sturdy and "wise" Ford Explorer to get him started. Knowing that teenagers rarely kee We will soon have a new driver in the house and have purchased a sturdy and "wise" Ford Explorer to get him started. Knowing that teenagers rarely keep up with much, we thought it would be best to have an extra key and key fob made to keep on hand. From the moment I stepped into her office in the Service area, I knew Andrea had it handled. Professional and personable at the same time, we found that we had a lot of our present and pasts in common. She under-promised and over-delivered and had me at hello! Thanks, Andrea! More

Great service. Cody was very knowledgeable and helped me with my first car purchase. He understood I was short on time and made sure everything was done by then! Wa Cody was very knowledgeable and helped me with my first car purchase. He understood I was short on time and made sure everything was done by then! Was also kind enough to help deliver my car and mail the spare key overnight! Great experience. More

Great Car Buy I love my Escape.Marcus was awesome and the experience was the best, fast and just what I wanted.Yes!!I will do it again.Cindi Mitchell I love my Escape.Marcus was awesome and the experience was the best, fast and just what I wanted.Yes!!I will do it again.Cindi Mitchell More

Best Car Buying Experience Ever During my visit to this dealership, I've had the pleasure to work with Hayne Hozier and Adam from the Internet sales team. My experience with Hayne During my visit to this dealership, I've had the pleasure to work with Hayne Hozier and Adam from the Internet sales team. My experience with Hayne over the phone was enough to believe they had my interest in mind. Adam did an excellent job showing me around the dealership and showing me my options. I'm a very particular person when it comes to vehicles and he was more than willing to find the perfect car for me. Moreover, Adam knew a great deal about the electronic options of the vehicle. Hayne also did an excellent job at mitigating all of the stresses associated with purchasing a vehicle. I had a very unique experience at this dealership and I strongly recommend this dealership. More

Very good experience with Franklin Ford. I had a very god experience with Franklin Ford. i Will do business with them again thanks to the owner Greg who made the purchase smoother with my tra I had a very god experience with Franklin Ford. i Will do business with them again thanks to the owner Greg who made the purchase smoother with my trade. More

MY FAVORITE SALESMAN I have purchased several vehicles through this location. My most recent purchase had to be picked up from another location. All of this was done by I have purchased several vehicles through this location. My most recent purchase had to be picked up from another location. All of this was done by my favorite salesman, JEFF DAWSON. When I arrived at the dealership all I had to do was read and sign the paperwork. It was all GOOD. JEFF goes to the limit to provide great customer service. Thanks for all of your hard work. More

The salesman made my car buying experience a great one! I have bought 4 cars from this dealership and each time I was very satisfied. The salesman, Jeff Dawson, was professional and very knowledgeable. I h I have bought 4 cars from this dealership and each time I was very satisfied. The salesman, Jeff Dawson, was professional and very knowledgeable. I highly recommend them to anyone who is in the market to purchase a vehicle! More

Smooth and what I was looking for! The process on getting my new truck was smooth and stress free. I will be coming back for my next vehicle, I will definitely recommend you all to othe The process on getting my new truck was smooth and stress free. I will be coming back for my next vehicle, I will definitely recommend you all to other people. Thank you guys!! More

Great buying experience I had been looking at cars on and off for over 8 months. Cody was great to work with the entire time, never once did I feel sales pressure. I would hi I had been looking at cars on and off for over 8 months. Cody was great to work with the entire time, never once did I feel sales pressure. I would highly recommend using Cody at Ford Lincoln of Franklin. More