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Ford of Kendall

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
670 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 670 reviews

September 24, 2024

Two cars in one week both with issues and now they say I bought a used car so I have to pay for repairs I’ve been only a week More

by jgonzr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harold Castillo Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (305) 238-9211 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

September 24, 2024

Wait time is super long and I have to always be the one that call the dealership to get the update about the vehicle or the next step of a situation More

by Sammijoe wisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Sammijoe, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right.

September 23, 2024

Use them all the time. Like my service advisor which is the reason I keep coming back. Honest. More

by reneeandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hi Reneeandy, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 23, 2024

Melissa was Excellent , she made the process so easy. Excellent customer Services and deals! Thank you More

by CHINEADELAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
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Sep 29, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

September 23, 2024

Great experience very welcoming and friendly staff. Ashley was our seller and he was great with us More

by IRONICOLE2345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Dustin Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Breedo
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Sep 29, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 23, 2024

You are the best is my opinión this ok the number one in the florida More

by Pablobaezsstp77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Raul Fajardo Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

September 22, 2024

They resolved my issues promptly and efficiently, in a friendly, respectful, and patient manner. Would recommend. More

by MATIAS.BRAIN.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2024

Appreciated the patience, respect and compassion shown to us. Looking forward to purchasing my next vehicle with them More

by PREMIERESENIORSERVICES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Paulo Aguilar Lescaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

Excellent and fast service. Service agent Alex Larrea did a soft and expedited process. Thanks for your service More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Larrea
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Sep 29, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2024

I have been purchasing vehicles from this dealer for years. The staff is always friendly and we have always come to terms on negotiations. Feel super comfortable and which is why I always come back. I c More

by luisbadillo66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo A Candelario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Divan Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angerlin K Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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