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Ford of Kendall

Miami, FL

4.5
664 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 664 reviews

August 07, 2024

Excellent service from Terry. My vehicle was picked up on time as promised and returned promptly after service. Thank you! More

by JMAMERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pineda
Aug 10, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2024

Always had a goof experience with this dealership since before 2004 when it was World Ford and afterwards as Gus Machado Ford More

by SFL1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hello, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (305) 238-9211 so we can assist you further.

August 07, 2024

I had a great experience, Harold was always send me cars to look until i found the one. More

by barbaradiasdacosta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harold Castillo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2024

Very fast and reliable . Always happy with their service. Will recommend to others who need work. More

by Jls314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2024

Muy buen servicio lo recomiendo cien por cien Terry me ayudó mucho con el appoinment para el cambio de aceite More

by NEKE1965
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Aug 10, 2024 -

Ford of Kendall responded

Hola, ¡gracias por tomarse el tiempo de dejarnos su respuesta sobre el excelente servicio al cliente de nuestro personal! ¡Gracias de nuevo por la recomendación y que tengas un día increíble!

August 06, 2024

Fair treatment some of the service advisors need retraining on customer service but over all not bad More

by OUTFISHIN.TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His last name was Hernandez
Aug 10, 2024 -

Ford of Kendall responded

Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (305) 238-9211 so we can assist you further.

August 06, 2024

I guess I shouldnt be surprised bc all service departments have the same horrible reputation. We called bc of an email we got about the computer in the car needing an update. The person on the pho More

by NAT.ESQUIVEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Horta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ford of Kendall responded

Hi, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (305) 238-9211 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

August 05, 2024

Job completed in time committed. Was called for a consult when the windshield liquid "looked" contaminated. More

by fifrancoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2024

Great service customer Good salespeople and owner Luis Somoano Overall good good excellent finance worked with me More

by Maria C Ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riaz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Castillo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carlos Urrutia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ford of Kendall responded

Hi Maria, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2024

Alex Hernandez was very helpful in arranging for me to be in & out in minimal time to have an electric motor replaced for the window on the passenger side. I explained before the visit that my time was valua More

by EDWARDKRUKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 14, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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