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Ford of Kendall

Miami, FL

4.5
673 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 673 reviews

August 09, 2024

Had an issue with the blow off valve still under warranty. Service rep filled out initial form with another issue so that warranty would not cover. I told him clearly that the diagnosis (scanner) th More

by Andyreyespa
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Michel Bonet Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Ford of Kendall responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (305) 238-9211 to speak to our manager directly.

August 08, 2024

I have bought 3 Fords here, because the service has been great here. The service department will tell you straight if there are any issues with your car. More

by BRANTWEBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 08, 2024

Impressed with Felix. I wish I could say the same about the sales service. Felix should train sales on customer relations. More

by Ramirez.arlene7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi Ramirez, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2024

Extremely personable and responsive, Felix and the Service team are great with customer service, timeliness, and best solution for my issues. I've gone twice and was able to get helped by him. He is f More

by Angelica Ramcharran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi Angelica, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Got it in, got it out fairly rapidly. It runs, it drives. Life is good! More

by S.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2024

Great service on vehicle and attention to customers during interaction with staff and vehicle repairs. More

by ANGEL.MORCIEGO001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 08, 2024

The dealership provided great service, Felix Ortega, was very attentive and responsive to the customers' needs. More

by ajrmcr
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

August 07, 2024

Very fast and reliable . Always happy with their service. Will recommend to others who need work. More

by Jls314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2024

Always had a goof experience with this dealership since before 2004 when it was World Ford and afterwards as Gus Machado Ford More

by SFL1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hello, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (305) 238-9211 so we can assist you further.

August 07, 2024

Muy buen servicio lo recomiendo cien por cien Terry me ayudó mucho con el appoinment para el cambio de aceite More

by NEKE1965
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Aug 10, 2024 -

Ford of Kendall responded

Hola, ¡gracias por tomarse el tiempo de dejarnos su respuesta sobre el excelente servicio al cliente de nuestro personal! ¡Gracias de nuevo por la recomendación y que tengas un día increíble!

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