
Ford of Kendall
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I came without appointment and they accommodated my needs very expeditiously Very timely and professional service very expeditiously Very timely and professional service More
Ralph always takes care of me and ensures the job is done right. There’s a strong family feeling when having my F150 serviced there. right. There’s a strong family feeling when having my F150 serviced there. More
The purchase of my new F-150 was the easiest one I had ever been through! Riaz, Dayana, and the finance team really went above and beyond for me and this has made me a new loyal customer. Thanks! ever been through! Riaz, Dayana, and the finance team really went above and beyond for me and this has made me a new loyal customer. Thanks! More
I was greeted in a timely manner and was in and out quickly after getting my truck serviced. Alex was professional and courteous. quickly after getting my truck serviced. Alex was professional and courteous. More
As soon as we arrived we get the Services was quick and reliable with excellent customer service reliable with excellent customer service More
Excellent service and attention, Alexander was great, knowledgeable and diligent. I would just wish I did not have to stay without a car for a couple of days, apparently they don't provide rentals or loa knowledgeable and diligent. I would just wish I did not have to stay without a car for a couple of days, apparently they don't provide rentals or loaners anymore, something to consider for future visits. More
the dealer location is very convenient. However, we almost left since we had to wait for song for the finance agent. However, we almost left since we had to wait for song for the finance agent. More
The young man that helped us by the name of Eddie Fajardo was extremely helpful and very nice. He acted in a very professional way showed us many cars. Every time that we wanted to try a car, he did not comp was extremely helpful and very nice. He acted in a very professional way showed us many cars. Every time that we wanted to try a car, he did not complain. He was happy to show us and tell us all the details about the car. I never felt pressured into buying anything, and he showed a lot of patience. His manager was also very nice person by the name of Sergio Aguilar. I did buy a car and I am extremely happy with it. I want to thank the young man, Eddie Fajardo, for being so helpful, professional, Very nice. Thank you very much. More
Alex was helpful. We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We di We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We did get a military discount but we found a normal discount similar online for just scrolling through the dealers website. Just 500, i would think that being military it would be an additional 500…. Unfortunately, we had a puncture 2 days later and I would not give good markings for the service department. They did not ask my information to see if I had coverage or could answer if repairing a puncture is an ability of their shop. I was told to just to come in. Driving across town mid day in Miami is a waste of time and gas, when a technician or service reps could just ask for the particulars and answer the question. They directed to me to sales or finance. Then sales department told me to contact service. All I can say is the inconsistency of knowledge became very very frustrating. Customer service after purchasing isn’t that great. More
Very good service. The best. Always we recommend ford. The best experience on the market. The best. Always we recommend ford. The best experience on the market. More