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Ford of Kendall

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
704 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 704 reviews

July 26, 2024

The service department is awesome, especially department manager Frank.. Soo kind and professional. He ‘s a real good person..we need more people like Mr. Frank.. More

by Rosalyn_brunson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 25, 2024

The only thing is costumer need a courtesy vehicle to solve problems in two hours and a half.... More

by WILBER0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2024

The mobile service coordinator Terry and the technician Carlos were both an absolute pleasure to work with. Will definitely use this service again. More

by sj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Elisa Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pineda
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Jul 29, 2024 -

Ford of Kendall responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

July 25, 2024

Service is always excellent! Waiting room pleasant with free coffee for customers. Have to get there early otherwise waiting time is much longer. More

by SUERAY624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Too long ago.
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Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

July 25, 2024

Every step of the way I was impressed by the politeness, patience and professionalism at Ford of Kendall. 5-Stars More

by SJCONNORMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Martinez Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2024

Excelente atención del vendedor y todo el personal del dealer, agradecido y contento con la nueva compra. More

by daneteperez
Recommend Dealer
Yes
Employees Worked With
Manuel Ernesto Gutierrez Moreno
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Jul 26, 2024 -

Ford of Kendall responded

Hola, ¡gracias por tomarte el tiempo para notar esos esfuerzos y por dejar una reseña tan increíble! Como uno de nuestros valiosos clientes, queremos agradecerle sinceramente por su negocio y esperamos verlo aquí nuevamente en el futuro.

July 25, 2024

Brought my vehicle in for installation. Accessories was installed misaligned. Took it back to be fixed and was told it was fine as is. More

by EDUARDOROCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo J Saranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 24, 2024

I have been very happy with the service every time that I have had anything done here. More

by Caiaffal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 24, 2024

I came without appointment and they accommodated my needs very expeditiously Very timely and professional service More

by Ray.duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2024

Felix especial person, soon as we arrived, we get the Services was quick and reliable with excellent customer service More

by OFFICE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FELIX ORTEGA
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Jul 27, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

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