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Ford of Kendall - Service Center

Miami, FL

4.5
471 Reviews

471 Reviews of Ford of Kendall - Service Center

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June 11, 2024

I had very little wait before check-in. The service manager reviewed what would be done, and the wait was reasonable and also comfortable. More

by RFIFER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 11, 2024

I’m still paying for my cero mills car and still haven’t fix yet. BROKE CAR More

by JOUDFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Bocos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 11, 2024

Excellent Service and timely delivery of my truck. The staff was courteous and willing to help. Highly recommended. More

by MHASBUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 11, 2024

I really appreciate Mr. Felix Ortega for his assistance with my service needs this past week. More

by CRISTY6118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 11, 2024

Service department opens early as 7am which is very convenient for me and the employee there was very professional handling my case, I was in the waiting room for an hour and my car was ready to go. More

by papipo305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 11, 2024

Rafael, is a super nice person, to the owner please pay you workers more money, and hire more mechanics. More

by Armandog381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Bought my f350 Platinum truck here in December and brought it in for my first oil change at 8,000 miles. More

by JASON
Recommend Dealer
Yes
Employees Worked With
Bryan Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

Friendly service. I initially had an issue but subsequent visits my service advisor Alex went above and beyond. More

by YOHANCEFCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ford of Kendall responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

June 10, 2024

I took my vehicle in for routine maintenance. Rob was very helpful and suggested I have both air filters changed. He quoted a price and I agreed. to have the work done. When I received my car t More

by mkessell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

June 09, 2024

Friendly prompt service. Will recommend this dealership to anyone who asks. Missing four words this should cover it. More

by SPEEDLIMIT305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Jun 12, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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