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Ford of Kendall - Service Center

Miami, FL

4.5
474 Reviews
Call Service Center (305) 238-9211

474 Reviews of Ford of Kendall - Service Center

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November 14, 2024

Great Service Department! Ralph Mendoza in Service has taken care of me for almost 20 years. Just this past week, Ralph and Juan helped me with getting my Mustang serviced. I More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jr Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ford of Kendall responded

Hi Mike, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 14, 2024

Extremely professional and attractive to the needs of the customer, waiting time was reasonable. Excellent customer service. More

by LAZOCARY411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Ford of Kendall responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

November 13, 2024

Excellent and fast. Service rep was very friendly, polite, and helpful. Thank you for the service. More

by RICK.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

November 13, 2024

Great service and timing. Understood warranty very well Even noticed low battery and replaced it More

by SHAWNDCREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

This is my dealership for years since I moved to Miami over 40 years ago. I have always own a Ford. Ralph Mendoza has always been helpful and courteous. More

by Maria W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Ford of Kendall responded

Hi Maria, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please don't hesitate to reach out to us if there's anything more we can do!

November 12, 2024

Ralph is the best, took care of me like I was family, I recommend ford of Kendall, best dealer experience I’ve ever had More

by Machelperera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 12, 2024

Service rep was very professional and kind. Service was completed in a timely manner. Thanks More

by Alain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ford of Kendall responded

Hello Alain, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Great dealership for sales and service and I will continue to use them in the future. More

by rickyo404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Nov 13, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Safe travels!

November 11, 2024

Ralph service rep is best ever I’ve been servicing cars 50+ years and he is THE BEST, bar none More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Ford of Kendall responded

Hi Lawrence, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

November 11, 2024

All personnel were involved and kept track of job been performed. Excellent team work and attention. Confident in bringing my car for service..... More

by Gtorruella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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