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Ford of Kendall - Service Center

Miami, FL

4.5
471 Reviews

471 Reviews of Ford of Kendall - Service Center

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October 26, 2024

My service advisor Rob provided me with a 5 star service, thank you very much. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jr Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ford of Kendall responded

Hello Miguel, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

October 26, 2024

Raphael was super nice, helpful, and made sure my issue got fixed super quick. I would recommend Ford of Kendall. More

by Andreane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ford of Kendall responded

Hi Andreane, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2024

Could not have been more pleasant. Service Adviser Daniel Menegatti had the care checked in immediately, and service completed fully to my satisfaction. More

by I_IVERSEN
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

October 25, 2024

Excellent service and a professional customer service Mr frank very professional explained me what are the steps for to fix it my ford f 150 thanks so much for you excellent work More

by SALES@PENAAPPLIANCES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 25, 2024

Una vez que dejaste el auto,,es imposible comunicarse para saber el status o presupuesto del mismo.. More

by FABIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ford of Kendall responded

Fabián, estamos muy decepcionados al enterarnos de esta situación que has descrito. Nos gustaría tener la oportunidad de hablar más con usted, así que llámenos al (305) 238-9211 lo antes posible para que podamos trabajar con usted para solucionar este problema. Esperamos saber de usted.

October 25, 2024

Very easy to leave my vehicle for a routine checkup and maintenance. I even appreciate the shuttle service to my work while the vehicle is being serviced. More

by PROFXAVIER208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 25, 2024

He was very helpful, also knowledgeable. When I got there my regular service writer was out to lunch and he stepped in to help me, keep up the good work!! More

by letyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry in service , she’s the best
Oct 31, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

The pickup and deliver service offered by Ford of Kendal is excellent. Would use it again. More

by ALEXADAVID
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Oct 26, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 24, 2024

It was my first time in ford of Kendall and I got good service with Alexander H. More

by Vtasanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander H
Oct 26, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 24, 2024

Pleasant experience this time…My service guy Marcos was a real gentleman…he took notes and understood my visit…. Keep up the good work More

by LEDZEP4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

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