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Ford of Kirkland
Kirkland, WA
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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437 Reviews of Ford of Kirkland
October 03, 2014
Great customer service The dealing and negotiation was fast. We were done sooner than we anticipated. The dealership willing to work with the customer and satisfied them. T The dealing and negotiation was fast. We were done sooner than we anticipated. The dealership willing to work with the customer and satisfied them. This is the best dealership, that I have visited. More
by F150stx2014
Employees Worked With
Dan( the car salesman), Robert Littleton( finance manager), Jon Sweigert
October 02, 2014
Excellent Customer Service Right from getting into the showroom, I got a cool reception with Barry (sales person) and reviewed my expectation in terms of features and budget i w Right from getting into the showroom, I got a cool reception with Barry (sales person) and reviewed my expectation in terms of features and budget i was looking for, helped me to get a test drive on Ford Fiesta. Supported on financing and Insurance. Everything was amazingly fast and smooth. FOK team did a fabulous job, thanks More
by pirabu
Employees Worked With
Barry
September 29, 2014
Pretty cool Todd was helpful towards me. My experience at Ford of Kirkland was satisfactory with regards to the 2014 Ford Focus which I purchased at the dealershi Todd was helpful towards me. My experience at Ford of Kirkland was satisfactory with regards to the 2014 Ford Focus which I purchased at the dealership at his desk in the showroom in Kirkland while classic rock was playing in the background and it was raining outside. Overall, good work. More
by Colin Hill
Employees Worked With
Todd Ireland
September 25, 2014
No Hassle! Chris W " Old Spice" was so patient! He made sure we were happy with our new Ford product and explained all options in detail. Would buy another car f Chris W " Old Spice" was so patient! He made sure we were happy with our new Ford product and explained all options in detail. Would buy another car from him anytime! More
by teresaj123
Employees Worked With
Chris W " Old Spice"
September 21, 2014
Awesome!!!! I had a very good experience with them! The charming, happy and friendly salesperson, Chris W. "Old Spice", was very patient and easy to work with. H I had a very good experience with them! The charming, happy and friendly salesperson, Chris W. "Old Spice", was very patient and easy to work with. He even helped me to get my auto insurance!!! THE BEST SALESPERSON IN THE WORLD!!! Thank you so much,"Old Spice" !! (*_*)Y More
by Nuo
Employees Worked With
Chris J. Werenka
September 19, 2014
Service is a Dis-Service! This place has infuriated me for the last time. I get spammed by them for emails urging to respond to make a Service Appointment. One of two things This place has infuriated me for the last time. I get spammed by them for emails urging to respond to make a Service Appointment. One of two things happen when you, but getting a Service Appointment isn't one of them. a) (the best) is no reply, or b) after repeated attempts, phone calls from individuals are confused as to why you are requesting service!!! When you try to follow up by phone call you disappear into voice mail until you email them again and again. As stated previously, the Sales department was good, but I wish I had known about Service before buying my car here. I'm going elsewhere . . . More
by davecampdcc
Employees Worked With
Tom Olson
September 03, 2014
Our new Ford Focus SE We came to Ford of Kirkland due to the best price. Although we live on the other side of WA (almost 280 miles), the local dealerships could not match We came to Ford of Kirkland due to the best price. Although we live on the other side of WA (almost 280 miles), the local dealerships could not match the price. During one afternoon the deal was set (over the phone) and we got an additional discount. Next day we drove back in our new car. More
by aspilak
Employees Worked With
Sunit Sudra
September 01, 2014
Great Car Buying Experience Drove all the way from Olympia, got the price I wanted, friendly service, great with kids! I will definitely recommend Michael Sylvan and Jon Sweigert Drove all the way from Olympia, got the price I wanted, friendly service, great with kids! I will definitely recommend Michael Sylvan and Jon Sweigert as well as Kirkland Ford. More
by ajpickard
Employees Worked With
Jon Sweigert, Michael Sylvan
September 01, 2014
Unwilling internet sales consultant to get the buyer to buy! I would have loved to purchase a new vehicle from Ford of Kirkland but, the internet sales consultant who I won't name (R.Z.) was unwilling to negotia I would have loved to purchase a new vehicle from Ford of Kirkland but, the internet sales consultant who I won't name (R.Z.) was unwilling to negotiate and quick to dismiss smart buyers. When I told him what I wanted and how much I was willing to pay he simply replied back with "Good luck with your search" not even a counter offer or explanation. So to recap (I'm only speaking from my experience with internet sales consultant (R.Z) don't be direct or have any desire to want a better deal this guy doesn't want to have to do more then sending your paperwork to the finance department and probably taking a cheesy picture of the sale. Avoid buying from Rodney Zins internet sales consultant at all cost. Should change his signature block to NO GAMES... NO RUNAROUND AND OF COURSE DON'T MAKE ME WORK!!!! More
by doriott
Employees Worked With
Rodney Zins
August 23, 2014
Great price. Easy to work with. Care about customers. I couldn't be happier with the way Jon and team took care of me at Kirkland Ford. We worked out pricing in advance by phone and email for my new Ford I couldn't be happier with the way Jon and team took care of me at Kirkland Ford. We worked out pricing in advance by phone and email for my new Ford Escape. I feel great about the deal I got. I was able to get in and out quickly to pick it up. Turned out the car had a small manufacturing problem and they jumped on it immediately, bending over backwards to ensure I was completely satisfied. This is a dealership you can trust. I will be back for my next Ford. More
by Dan_L
Employees Worked With
Jon Sweigert
