Ford of Latham

The one negative I have about my deal was on the day I was set to take delivery of my vehicle Latham Ford had an Ipad giveaway. When I inquired when I could pick up my Ipad I was informed that my sale wa was set to take delivery of my vehicle Latham Ford had an Ipad giveaway. When I inquired when I could pick up my Ipad I was informed that my sale was not eligible for the giveaway because it was made the day before. UPDATE: The GM of the dealership has reached out to me and answered my questions satisfactorily regarding the giveaway promotion. He was very professional and cordial in our correspondence. Jamaal Crossland was absolutely fantastic and answered all my questions. He was very friendly and he even stayed late with me(after the dealership closed) to show me all the new features of my car. He was extremely helpful in helping me set up the Bluetooth for not only my phone but also my wife's. More

Top notch, first class all the way. Matt Mincher and Aaron Dell made my sales experience a truly enjoyable experience. I would recommend this dealer to anyone. Aaron Dell made my sales experience a truly enjoyable experience. I would recommend this dealer to anyone. More

The entire Staff at Latham Ford from my experience were all very helpful and friendly. I did not feel pushed or rushed. Loren was really helpful I told him what I was interested in and what I was looking f all very helpful and friendly. I did not feel pushed or rushed. Loren was really helpful I told him what I was interested in and what I was looking for and he helped me out without pushing me toward another vehicle. Service was very fast, when I made my decision the team at Latham Ford had my car ready and waiting for me the next day. They took care of everything. A very pleasent buying experience I would and I will recommend Latham Ford. I look forward to buying my next car from them in the future. More

Went to numerous dealerships and did not get many good 'answers' due to my credit and the vehicle I was trading in. I did not get one negative answer from Latham Ford. They welcomed my wife and I with ope 'answers' due to my credit and the vehicle I was trading in. I did not get one negative answer from Latham Ford. They welcomed my wife and I with open arms and worked out an amazing deal for us. I could not have been happier with my past and most recent experiences with Latham Ford. The salesman (Phil) that I worked with was great and the GM (Matt) does an amazing job getting the deal done. I highly recommend this dealership and I look forward to doing business with them in the future. More

I leased a new Edge and Jamaal in sales was EXCELLENT !!! He was knowledgeable and very pleasant. After we worked out a great deal with the help of Dan the sales manager,Shawn in finance and Jamaal found me He was knowledgeable and very pleasant. After we worked out a great deal with the help of Dan the sales manager,Shawn in finance and Jamaal found me an additional $500 college grad rebate I didn't even ask for or expect. I was very nervous about getting my first new vehicle but the Latham Ford staff I dealt with made it pleasant. More

Just a great experience from start to finish. Sandra Grady is professional, friendly and knowledgeable. She was exceptional with customer service. GM Matt Mincher was genuinely interested in making sure Grady is professional, friendly and knowledgeable. She was exceptional with customer service. GM Matt Mincher was genuinely interested in making sure the trade in and new car purchase was right. Sean Brownell was very accomodating to make sure the financial terms met my needs. Thank you Latham Ford. More

Pretty much from start to finish this was an easy transaction. Jesse was up front with the price of the vehicle and the fact that it would have to be brought from another dealership. Sandra was gre transaction. Jesse was up front with the price of the vehicle and the fact that it would have to be brought from another dealership. Sandra was great in accomodating me for a test drive of something similar as well as my wife when I brought her back to drive it as well. She stayed in touch with me both through emails and phone calls before and after "the deal". Matt was straight forward in the price negotiation which I appreciated. I did not buy a top of the line model by any stretch but I felt I still received the proper attention. I would recommend Latham Ford to any of my friends looking for a Ford. So far the vehicle has been problem free so I hope to be able to to continue to talk that up as well. More

I knew what vehicle I wanted so I hoped for a quick negotiation and delivery and I got exactly what I wanted. The sales staff was friendly and easy to work with and the delivery of my vehicle was hand negotiation and delivery and I got exactly what I wanted. The sales staff was friendly and easy to work with and the delivery of my vehicle was handled quickly and at my convenience. I like working with "small town" businesses and working with Latham Ford gave me that experience but I didn't lose any of the price advantages you get when you go to a "HUGE" dealership network. I've done business with the service department for years and was always satisfied so I was very pleased to find that the sales department was juast as good. I'll shop at Latham Ford again and I will recommend the dealership to others. More

If you had a better than GREAT box, I would have checked them all. The Customer Service and Quality of Service that I received from all the people I dealt with at Latham Ford was indeed outstanding. Fir them all. The Customer Service and Quality of Service that I received from all the people I dealt with at Latham Ford was indeed outstanding. First the covered all the options that were available to me on how to purchase the vehicle and what options I should buy, based on my needs. I believe I was able to get the best possible price I could get. The owner and the sales staff kept me posted on the delivery date for my new Flex, after my order was placed. Once the Flex arrived at the Dealership I was able to pick it up within 48 hours. The delivery, itself was seamless, informative and helpful in every way. They even took me back to the Service Department to show me where it was and to introduce me to their Service Manager. The complete process didn't take anymore than forty-five minutes and I had absolutely no questions after I left the Dealership. I have been driving my new 2012 Ford Flex for almost a week now and I'm very happy with it and am getting all sorts of compliments on the vehicle. I have done business with many Dealerships over the years. I would definitely, highly recommend, Latham Ford to any Family member or friend. All of the Dealership personnel made it very easy for me to do business there. More

I didn't need to go shopping around for the kind of car I wanted but after looking at a few dealerships, I chose this one because they were the friendliest one that I came across. wanted but after looking at a few dealerships, I chose this one because they were the friendliest one that I came across. More